Napleton Hyundai of Carmel
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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These salespeople are stalkers! We expressed interest in one car, then realized that it was a bad year for that model and texted them back to tell them we were no longer interested We expressed interest in one car, then realized that it was a bad year for that model and texted them back to tell them we were no longer interested. Over a week later, they keep calling and texting us. It is completely obnoxious! More
Totaled my car and had to come back and get a new one. I got my 2nd brand new car 2022 Hyundai Sonata from Crissy and the experience was just as good as the last one. Forever a loyal customer to this deal I got my 2nd brand new car 2022 Hyundai Sonata from Crissy and the experience was just as good as the last one. Forever a loyal customer to this dealership More
Ordered a car and when I called to inquire for status updates no one was ever available to talk, and no one would ever call me back. Day after day after day of repeated calls and repeated promises of a updates no one was ever available to talk, and no one would ever call me back. Day after day after day of repeated calls and repeated promises of a call back and never a response. Months later, my exact vehicle was inbound and the dealer finally contacted me (first time mind you after months of trying to get in touch with them) to offer me the car, but wouldn't give it to me at the agreed upon price per my order paperwork signed by the sales manager, and instead insisted on a large market adjustment. Ridiculous. I'm not one to write reviews, and a lot of the times when I see reviews like this claiming absurd business practices I think the people writing them are probably a bit crazy, but here I am.. More
Tried to sell me at least $2,000 above MSRP for a new car due to the “market”. I was able to get them to meet me below MSRP after 3 hours of negotiation. due to the “market”. I was able to get them to meet me below MSRP after 3 hours of negotiation. More
The best experience I have ever had at a dealership! Steve was so knowledgeable about the Alfas and nuisances of each model. He really was a delight to work with! We found the most beautiful Alfa Romeo Steve was so knowledgeable about the Alfas and nuisances of each model. He really was a delight to work with! We found the most beautiful Alfa Romeo Stelvio Véloce, and are thrilled with our purchase. The whole process was easy and painless. The Napleton team (Steve, Reese, and Sam) who we worked with was wonderful! We will definitely recommend Napleton to anyone in the Indy area and are customers for life! More
I would like to thank everyone at Napleton Hyundai! The staff was very welcoming, my family and I had the pleasure of working with Crissy B and she was nothing short of amazing!!! I am so happy with ou The staff was very welcoming, my family and I had the pleasure of working with Crissy B and she was nothing short of amazing!!! I am so happy with our new vehicle, I can barely contain myself!!! Thank you from the bottom of my heart Crissy, you're the BEST!!!! More

