Back

Napleton Hyundai of Carmel

Indianapolis, IN

3.4
299 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
Contact Dealership

4200 E 96th St

Indianapolis, IN

46240

Directions

By Type

Showing 299 reviews

December 31, 2020

They were willing to work with us to find what price/financing option worked best for us. Jarvion was great to work with. Thank you! More

by jenweikel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 03, 2021 -

Napleton Hyundai of Carmel responded

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

December 31, 2020

Jarvion was great to work with! We were able to work out a good deal. Paperwork was fast and easy. Manager Brian Webb answered any question we had. More

by dave weikel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 03, 2021 -

Napleton Hyundai of Carmel responded

Dave, we are so happy to read such a great review about Napleton Hyundai of Carmel! If you're ever in need of more help, please let us know!

December 31, 2020

Jarvion Franklin was very personable. He is very knowledgeable about the cars. He made buying a car easy. I definitely recommend asking for Jarvion. He is great. More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Jan 03, 2021 -

Napleton Hyundai of Carmel responded

Lisa, we are so happy to read such a great review about Napleton Hyundai of Carmel! If you're ever in need of more help, please let us know!

December 31, 2020

Great sales experience. World recommend to anyone looking for a car. Amazing finance person she was great also and very helpful very friendly. Thank you More

by jlz2695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kameron graham, Suzie Hochstedler
Jan 03, 2021 -

Napleton Hyundai of Carmel responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 23, 2020

I had a great experience looking for the right car with my salesman Jarvion Franklin. He was professional and personable, and really listened to what car would be my best fit. I will be returning for bus More

by mac330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Dec 29, 2020 -

Napleton Hyundai of Carmel responded

Hello, we're happy you found Jarvion to be so supportive during your experience here at Napleton Hyundai of Carmel. We look forward to your next visit! Take care!

December 23, 2020

Jarvion Franklin is keeping an eye out for me for the right used Truck. Thx for the follow up looking to do more business soon. More

by Cappy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarvion Franklin
Dec 29, 2020 -

Napleton Hyundai of Carmel responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2020

I have had nothing but a wonderful experience working with Napleton Hyundai.I highly recommend them for your next vehicle purchase.They were more than helpful with arranging my finance and making sure I More

by robertrady5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sidey
Dec 29, 2020 -

Napleton Hyundai of Carmel responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 23, 2020

The service department was quick and efficient I had gone in for an oil change and was out under 30 minutes!!! That is true service. More

by brownaiden66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Eppink
Dec 29, 2020 -

Napleton Hyundai of Carmel responded

Hello, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton Hyundai of Carmel and we hope to see you again!

December 23, 2020

I was greeted by everyone wearing a mask and I felt very safe and appreciated I was greeted right away and was offered a free car wash for the time being. More

by ohmarsohmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Andrews
Dec 29, 2020 -

Napleton Hyundai of Carmel responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2020

Got a brand new sonata at the payment I wanted Janae was super easy to work with I highly recommend working with her shes so amazing More

by mikeepnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Andrews
Dec 29, 2020 -

Napleton Hyundai of Carmel responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

...
16
...