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Napleton Hyundai of Carmel
Indianapolis, IN
284 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 284 reviews
October 13, 2023
I have leased 2 vehicles from them, they always have a better selection of inventory compared to other Dealers in the area. The staff is always very professional and a pleasure to work with. I’m looking f better selection of inventory compared to other Dealers in the area. The staff is always very professional and a pleasure to work with. I’m looking forward to pick out my new 2024 model from them very soon. More
by Scubasteve035
Employees Worked With
Isaiah
Helpful October 13, 2023
Great staff and they were super easy to work with. I’m so glad they were able to work with me and my situation!! I’m so glad they were able to work with me and my situation!! More
by Jakewheat987
Employees Worked With
October 01, 2023
I have worked here for the last 3 years, and I am so happy here! It’s an incredible uplifting environment, and everyone always makes you feel welcome! If I could recommend a place to work for everyone I happy here! It’s an incredible uplifting environment, and everyone always makes you feel welcome! If I could recommend a place to work for everyone I would have everyone come here! More
by daniellaadamss
Employees Worked With
Daniella Adams
September 22, 2023
Great place to conduct business. Quality cars and good prices. Good selection of cars. Most I have seen at a dealership in town. Quality cars and good prices. Good selection of cars. Most I have seen at a dealership in town. More
by S3construction
Employees Worked With
Isaiah
September 21, 2023
My family and I worked with Dean recently. He explained everything to us with patience as we were a bit inpatient at times. Overall good experience. He explained everything to us with patience as we were a bit inpatient at times. Overall good experience. More
by Natalia
Employees Worked With
Dean
September 21, 2023
Worked with Dean and he was incredibly accommodating the finance team was fantastic as well ! finance team was fantastic as well ! More
by xodpott
