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Napleton Hyundai of Carmel

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
3.4
299 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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4200 E 96th St

Indianapolis, IN

46240

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Showing 299 reviews

April 05, 2023

Nadeem was great, informed and straightforward. I felt like got ok deal, car is great, always want more for $ but feel like we came to reasonable agreement More

by Dave
Recommend Dealer
Yes
Employees Worked With
Nadeem
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Apr 07, 2023 -

Napleton Hyundai of Carmel responded

Hello Dave, we appreciate you taking the time to leave us this feedback. Safe travels!

March 31, 2023

Nadeem was very patient and detailed when showing us cars. Enjoy talking with him and gave me a great deal!✅ More

by Oldmanmelomgmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem Pitamber
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Apr 03, 2023 -

Napleton Hyundai of Carmel responded

Hello, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Apr 07, 2023 -

Oldmanmelomgmt responded

Nadeem was very patient and detailed when showing us cars. Enjoy talking with him and gave me a great deal!✅

March 22, 2023

I purchased a new car from Napleton Hyundai and the process was great from start to finish. I worked with Kogan Hill and he was very professional and very knowledgeable about the cars. I would definite More

by kmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kogan Hill
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Mar 24, 2023 -

Napleton Hyundai of Carmel responded

Hi, thank you for your support! We're happy we could help. Safe travels!

March 21, 2023

Nadeem was absolutely wonderful! He took great care of me and definitely earned the sale. More

by jshepherd1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadeem
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Mar 24, 2023 -

Napleton Hyundai of Carmel responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 20, 2023

Kogan has sold us two cars from this dealership. He is very polite and fast responding. More

by Makenna.Hammack
Recommend Dealer
Yes
Employees Worked With
Kogan Hill
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Mar 22, 2023 -

Napleton Hyundai of Carmel responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

March 19, 2023

Daniella was our salesperson. She was very friendly and knowledgeable but not in anyway pushy. We are able to surprise our daughter with dream car for her birthday! Go visit them More

by Kendraadams15
Recommend Dealer
Yes
Employees Worked With
Daniella Adams
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Mar 21, 2023 -

Napleton Hyundai of Carmel responded

Hi, we're glad to hear our Staff Daniella took such great care of you! We hope we can continue to be of service to you down the road!

March 18, 2023

Great experience buying car for my 16 year old daughter. Definitely recommend working with Daniella. More

by AAVFL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniella
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Mar 20, 2023 -

Napleton Hyundai of Carmel responded

Hi Aavfl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 18, 2023

We have bought 8 cars from this dealership, and has always been a pleasant experience. Kogan is very professional and friendly. I have recommended him to many friends and family members. More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kogan Hill
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Mar 20, 2023 -

Napleton Hyundai of Carmel responded

Hi Rachel, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 18, 2023

Ask for Kogan Hill! He is the best salesperson you will ever deal with, no pressure and very professional. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kogan Hill
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Mar 20, 2023 -

Napleton Hyundai of Carmel responded

Hi Brad, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 18, 2023

Had questions on some cars, had very quick answers and wasted no time. Was not pressured and enjoyed the conversation. More

by whitepanther6
Recommend Dealer
Yes
Employees Worked With
Kogan Hill
Report | Print
Mar 20, 2023 -

Napleton Hyundai of Carmel responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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