Napleton Kia of Carmel

I am a senior citizen, and I like to test drive the Vehicle’s comfort before having my wife visit the dealership and test drive it. Recently, I was looking to purchase an Electrical Vehicle (EV). Afte Vehicle’s comfort before having my wife visit the dealership and test drive it. Recently, I was looking to purchase an Electrical Vehicle (EV). After some research, I concluded that KIA has one of the best EV autos. I visited two KIA dealerships. First, Napleton KIA Of Carmel, IN. This dealership is spotless, and I met an outstanding sales rep, Arein. He is a young sales rep. I found Arein very professional, patient, respectful, and knowledgeable. I visited Arein a few times and got an excellent EV education and the EV’s pros and cons, which I greatly appreciated. I highly recommend seeing Arein at Napleton KIA if you want an EV, combustion gas engine, Hybrid, or any other variation. Needlessly, my wife and I traveled a little more than 1 hour to visit a dealership in Lafayette based on an internet advertisement indicating a dealership discount for an EV car. Unfortunately, I found the sales rep dishonest in presenting the auto lease financial information. I found this up as I approached the final lease agreement process and asked for the breakdown of the financial information. I appreciated the Finance Manager's honesty in providing automobile financial information and guidance. We walked away from this dealership. More

I felt like a hostage while I was there. They took my keys and locked them in a room. The salespeople couldn’t take no for an answer. They took my keys and locked them in a room. The salespeople couldn’t take no for an answer. More

Lewis was very helpful in getting the issue of the missing parts for the soft top on the jeep that we purchased. Thank you for your help Lewis. missing parts for the soft top on the jeep that we purchased. Thank you for your help Lewis. More

I want to thank Lewis for helping me get some compensation for the missing pieces for the soft top on the jeep I purchased.he went out of his way to help me. Thank you for your help Lewis. The Gr compensation for the missing pieces for the soft top on the jeep I purchased.he went out of his way to help me. Thank you for your help Lewis. The Gress's More

If I could give them 1/2 a star I would, Classic Bait and switch or False advertisement Bought a SUV from them, There were issues with the SUV that needed corrected, Namely the Sun roof and power seat.. We switch or False advertisement Bought a SUV from them, There were issues with the SUV that needed corrected, Namely the Sun roof and power seat.. We were told that parts needed to be ordered, We asked them to release the car to us and we would return it when the parts arrived. We drove 45 mins to get there only to find out the Car was in the shop and we would not be able to take it that night. False advertising .. The ad stated Floor Mats, Cargo net and a safety kit.. We receiving nothing , After the wife ask Lenny our sales person she was told he would look into it, 3 texts and a phone call from me and he's still looking into it. I think I'll write that off. Seems like once we told them we had our own financing, Extended warranty and Gap insurance their attitudes all changed and not for the good. This is the 1st and last time I will step foot on this lot.. Just BEWARE More

Jojo was fantastic! !!!SHE WAS PATIENT, KIND,KNOWLEDGEABLE, AS WELL AS VERY FUNNY… She was A ball of energy and made me feel comfortable during my purchase. If YOU GO TO !!!SHE WAS PATIENT, KIND,KNOWLEDGEABLE, AS WELL AS VERY FUNNY… She was A ball of energy and made me feel comfortable during my purchase. If YOU GO TO THIS DEALERSHIP GO SEE JOSEPHINE AKA JOJO More

Do not do business with this dealership. The car I purchased ended up having a bad transmission and muffler system. I essentially am stuck with a lemon. The repair estimates are more than th The car I purchased ended up having a bad transmission and muffler system. I essentially am stuck with a lemon. The repair estimates are more than the purchase price of the car! If you want a dealership with integrity shop somewhere else! More

love this place they helped me every step on getting my dream sx prestige x line telluride. couldnt ask for better customer support or better salesman. my salesman ken was such a sweetheart i will update m dream sx prestige x line telluride. couldnt ask for better customer support or better salesman. my salesman ken was such a sweetheart i will update my review when i come back for service More

After receiving two recall notices for my 2015 Kia Sportage, I scheduled a service appointment at Napleton KIA of Carmel. I was very impressed with the professionalism of both the staff and the servic Sportage, I scheduled a service appointment at Napleton KIA of Carmel. I was very impressed with the professionalism of both the staff and the service team (Ryan was my point of contact). They provided an anticipated time of completion, and were finished before that time, which was a wonderful surprise. And the icing on the cake... they washed my vehicle, which was very much appreciated! I would give more than five stars if possible. Highly recommend! More

They contacted me by 8am after I sent my request on here at 11pm the night before. Nice people, quick approval, beautiful facility. Very happy with this dealer. at 11pm the night before. Nice people, quick approval, beautiful facility. Very happy with this dealer. More