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Napleton Kia of Fishers
Fishers, IN
415 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 415 reviews
May 29, 2020
I’ve been to several dealerships far most the greatest sales person I’ve ever dealt with kind honest No pressure for that I would recommend to others and in future if need a car I would come back.Thanks sales person I’ve ever dealt with kind honest No pressure for that I would recommend to others and in future if need a car I would come back.Thanks Bob More
by Tboyd25
Employees Worked With
Other Employees :
Matt Woodruff 5 star help transfer truck I wanted kind did everything he could to get truck great full Thanks
Helpful May 28, 2020
Personality & Knowledge.It only takes a minute to see Personality & Knowledge. It only takes a minute to see Ty's "easy going" personality. His experience with cars & car buying was what I appreciated mo Personality & Knowledge. It only takes a minute to see Ty's "easy going" personality. His experience with cars & car buying was what I appreciated most. Thanks More
by scotthampton61
Employees Worked With
May 28, 2020
In 2016 we got into a Kia Soul lease and our initial experience with the original dealership (Butler) wasn’t the best. Today, we walked in and had a completely different experience with Nathan and Naple experience with the original dealership (Butler) wasn’t the best. Today, we walked in and had a completely different experience with Nathan and Napleton Kia! Everyone was kind, Nathan was super down to earth and easy to work with. We would absolutely recommend working with Nathan if you’re in the market for a new Kia! More
by Chrisi Nikole
May 27, 2020
Super helpful the second we walked through the door. Got us exactly what we were looking for on the first run around. I would recommend buying a car here to everyone! us exactly what we were looking for on the first run around. I would recommend buying a car here to everyone! More
by Haley.c.sheets
Employees Worked With
May 27, 2020
Great experience...straight forward. Will definitely come back again and recommend to others! Nathan listened to us and you can tell that he is very educated about the vehicles. He answered all of our come back again and recommend to others! Nathan listened to us and you can tell that he is very educated about the vehicles. He answered all of our questions and did his job very well. I say that because I told my husband and when we left home that we were not buying a car today. Lol. But I’m really excited about what we bought! More
by Cdblanford
Employees Worked With
May 22, 2020
Ty is the consummate service oriented salesperson. He has worked with us tirelessly on ending our lease and figuring out what our next move is! A delight to work with!! has worked with us tirelessly on ending our lease and figuring out what our next move is! A delight to work with!! More
by DrAhha
May 21, 2020
The dealer seemed to be very professional. Ty was a laid back salesman which we liked. Any questions which we had, was able to answer them. Did not seem to push anything on us which makes a good salesman. H back salesman which we liked. Any questions which we had, was able to answer them. Did not seem to push anything on us which makes a good salesman. He took time to set up things in the new car for us. We thought he did an outstanding job. More
by Jim Smith
Employees Worked With
May 18, 2020
great salesman ty.welcomed us back after first experience of a visit.made the purchase easy and made us feel like our purchase mattered.great salesman.deserves a raise! of a visit.made the purchase easy and made us feel like our purchase mattered.great salesman.deserves a raise! More
by mybudbaxter
Employees Worked With
