Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Kia of Fishers
Fishers, IN
419 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 419 reviews
May 22, 2020
Ty is the consummate service oriented salesperson. He has worked with us tirelessly on ending our lease and figuring out what our next move is! A delight to work with!! has worked with us tirelessly on ending our lease and figuring out what our next move is! A delight to work with!! More
by DrAhha
May 21, 2020
The dealer seemed to be very professional. Ty was a laid back salesman which we liked. Any questions which we had, was able to answer them. Did not seem to push anything on us which makes a good salesman. H back salesman which we liked. Any questions which we had, was able to answer them. Did not seem to push anything on us which makes a good salesman. He took time to set up things in the new car for us. We thought he did an outstanding job. More
by Jim Smith
Employees Worked With
May 18, 2020
great salesman ty.welcomed us back after first experience of a visit.made the purchase easy and made us feel like our purchase mattered.great salesman.deserves a raise! of a visit.made the purchase easy and made us feel like our purchase mattered.great salesman.deserves a raise! More
by mybudbaxter
Employees Worked With
May 18, 2020
He was outstanding and very helpful with the whole process! He made Getting my first leased car a very pleasant and reassuring visit. He shows great energy! process! He made Getting my first leased car a very pleasant and reassuring visit. He shows great energy! More
by cardinalnation267
Employees Worked With
May 16, 2020
Ty was very knowledgeable and helpful. He did a good job explaining features of the vehicle and he was upbeat and enthusiastic. He did a good job helping but a vehicle. explaining features of the vehicle and he was upbeat and enthusiastic. He did a good job helping but a vehicle. More
by Fiechterk4
Employees Worked With
May 14, 2020
Rachid was great, he’s the main reason why I purchased the vehicle. I told him what I was looking for and he brought it right up. the vehicle. I told him what I was looking for and he brought it right up. More
by pcsmith006
Employees Worked With
May 14, 2020
I worked with Devin and I purchased a new 2017 Sierra denali. It was easy with trading in my old truck and he worked with good hospitality. denali. It was easy with trading in my old truck and he worked with good hospitality. More
by Michael
Employees Worked With
May 13, 2020
He was great until they over charged me 1400 I had true car certificate and he told me that car was 10,500 and certificate from true car states 9,500 but he stated if I paid for total price today it was mo car certificate and he told me that car was 10,500 and certificate from true car states 9,500 but he stated if I paid for total price today it was more car had to be finance i since spoke with true car they said not true acct was escalating department More
by Tina
Employees Worked With
