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Napleton Kia of Fishers
Fishers, IN
415 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 415 reviews
April 28, 2020
Nice guy. Great services. I always turn to Napleton Kia when I am exploring my car options. I will highly recommend both Nate and Napleton to anyone who is looking to lease or buy a car. when I am exploring my car options. I will highly recommend both Nate and Napleton to anyone who is looking to lease or buy a car. More
by Porter86
Employees Worked With
Helpful April 25, 2020
Nate was professional and easy to work with. No bull straight to the point. I would highly recommend looking Nate up when needing a trusted salesperson. straight to the point. I would highly recommend looking Nate up when needing a trusted salesperson. More
by Angel574
Employees Worked With
April 22, 2020
Ty was always very patient and helpful! We had a lot of questions and he was there to answer texts, calls and visits! He found us the car we wanted and for the right price. We appreciate everything he di questions and he was there to answer texts, calls and visits! He found us the car we wanted and for the right price. We appreciate everything he did and would use him again given the opportunity! More
by tammyd1
Employees Worked With
April 20, 2020
I had a good car buying experience at Napleton Kia. Buying a used car can be difficult but they treated me well. Sales rep Rachid Attahirou was pleasant and courteous without any hint of sales pressure Buying a used car can be difficult but they treated me well. Sales rep Rachid Attahirou was pleasant and courteous without any hint of sales pressure - and he answered all of my questions very well and he was particularly helpful with the complex car controls. Finance rep Chris Myers was also pleasant and professional, and I am grateful to her for advice about extended warranty. Thank you very much. More
by Frank Kalisz
April 20, 2020
Rachid did great! Very transparent and honest. He helped us every step of the way. Been to 5 other dealerships. He was the best sales associate by far. us every step of the way. Been to 5 other dealerships. He was the best sales associate by far. More
by Dbranham2
April 16, 2020
Ty was great. He was not a high pressure salesman and he was honest. He has service experience and provided good tips and honest feedback. The dealership was pleasant, clean and up front about pricing. was honest. He has service experience and provided good tips and honest feedback. The dealership was pleasant, clean and up front about pricing. More
by Todd
Employees Worked With
April 14, 2020
Was nice, quick I knew what I wanted. searched the website made my appointment. The gentlemen meeting me were so kind. I am very happy I chose your dealership. website made my appointment. The gentlemen meeting me were so kind. I am very happy I chose your dealership. More
by Chris.wyatt310
April 14, 2020
Ty was great. Made me feel really good about my purchase. Didnt leave me to sit and wait like most dealers do. Stayed with me and told stories and had a few good laughs. Thats hiw it should be and I would hi Didnt leave me to sit and wait like most dealers do. Stayed with me and told stories and had a few good laughs. Thats hiw it should be and I would highly reccomend asking for him! More
by Aj2608
Employees Worked With
April 14, 2020
Customer service was good Nate was great in helping me with my new car I recommend if your looking to buy a new vehicle this would be a good choice with my new car I recommend if your looking to buy a new vehicle this would be a good choice More
by Reggie
Employees Worked With
April 13, 2020
They were very helpful and welcoming. They made my purchase an easy process. Nate was an awesome salesman. He came and picked me up to test drive the vehicle and answered every question I had. Naplet purchase an easy process. Nate was an awesome salesman. He came and picked me up to test drive the vehicle and answered every question I had. Napleton was able to get me an even better deal than the pre-approval I brought with me. More
by rhodapimpton
Employees Worked With
