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Napleton Kia of Fishers

Fishers, IN

3.5
422 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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13417 Britton Park Rd

Fishers, IN

46038

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Showing 422 reviews

December 24, 2019

Mykal helped make this process painless and kept things moving for the process. He also worked to help me find a deal that would help me keep within my budget. I greatly appreciate his time and effort. More

by stephdunfee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mykal Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Napleton Kia of Fishers responded

Thank you for taking the time to leave a review. I'm so glad Mykal made your experience a smooth process! Please let us know if you need help with your future vehicle needs. Happy Holidays!

December 20, 2019

Mykal was amazing! He was honest and straightforward. We appreciate all his help. Thank you! We will recommend. thank you again, it was great! Thanks More

by kathleenspears11
Recommend Dealer
Yes
Employees Worked With
Mykal Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2019 -

Napleton Kia of Fishers responded

Thank you for leaving such a nice review for Mykal. We are here to help with your future vehicle needs. Happy Holidays!

December 16, 2019

Simplicity buying my car. Salesman listened to my wants, found the car type I needed. I read many car magazines to find the best car for me, including Consumer Report before c More

by 3psuemohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2019 -

Napleton Kia of Fishers responded

Thank you for taking the time leaving a review. We really appreciate your business. Happy Holidays!

December 16, 2019

Mykal Price is the absolute best salesman. From day one when I walked into the dealership he was very helpful and hardworking. My toddler was here with me while I was buying the SUV, Mykal helped to ente More

by Kandrab1975
Recommend Dealer
Yes
Employees Worked With
Mykal Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2019 -

Napleton Kia of Fishers responded

I'm so glad that Mykal did such a wonderful job with your vehicle needs. We truly appreciate your business. Happy Holidays!

December 16, 2019

Nate worked well with us knowing what we needed to make our deal. He was respectful each time we saw him. He listened to what we needed and worked around schedules to get it done. Experience overall went s More

by NBauer
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2019 -

Napleton Kia of Fishers responded

It's great to hear your overall experience went smoothly. Thank you for taking the time with writing a review. Happy Holidays!

December 15, 2019

Nathan Allen was so personable, knowledgeable, honest & efficient. My buying experience was AMAZING! The best I’ve ever had! I highly recommended Nathan Allen for all your auto needs. More

by BlessedOne
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2019 -

Napleton Kia of Fishers responded

We are so glad you had an amazing experience! We truly appreciate your business. Happy Holidays!

December 15, 2019

I have purchased various cars from Nathan at various dealerships throughout his career... and I am NEVER disappointed! My most recent purchase of a Civic may have been my best experience to date! His kn More

by Angel
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2019 -

Napleton Kia of Fishers responded

I love hearing about your loyalty! We truly appreciate your business. Please let us know how we can help with your future vehicle needs. Happy Holidays!

December 11, 2019

They sell cars with defects Please do NOT use this dealership, as they do not hire quality techs to work on vehicles! They sold my car (brand new car) with an oil leak! After s More

by tonys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Ondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Nazarian
Dec 21, 2019 -

Napleton Kia of Fishers responded

My name is Suzie Hochstedler, Business Development Director. Please call me directly to discuss this matter. 317-742-6670. Thank you

November 02, 2019

Hassle free process Tony was a straight shooter who made what could be a difficult decision quite easy. I felt like he listened to what I wanted and explained everything More

by review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Brown, Tony Wood
November 01, 2019

Fantastic Sales Tony was an absolute delight to work with! He listened carefully as I described what I was looking for in a car and immediately addressed my concerns More

by PleasedNissanOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wood
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