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Napleton Lincoln Glenview
Glenview, IL
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 241 reviews
October 04, 2022
The dealership addressed, responded and equitably solved a problem with ford motor credit they did not create. I felt like a valued return costumer and really appreciated the above and beyond effort display a problem with ford motor credit they did not create. I felt like a valued return costumer and really appreciated the above and beyond effort displayed by the finance department and our salesman to get our deal done !! More
by tstiede
Employees Worked With
Peter Radlowski, Ira Schreiber
Helpful August 15, 2022
If I could rate this dealership with less than one star I gladly would. After 2 weeks of negotiating a price and conversations about the condition of a 2014 Jeep Wrangler Sport my wife and I drove over 2 hou gladly would. After 2 weeks of negotiating a price and conversations about the condition of a 2014 Jeep Wrangler Sport my wife and I drove over 2 hours to purchase the vehicle with a check in hand and the vehicle already added to out insurance policy. We were told that that am/fm radio did not work and that there some small scuffs on the fender flares and we were fine with that. What we found was the roof gouged, a burn hole in the driver seat that had a plug and patch job done, a burn hole in the drivers floor mat that you could pass a softball through, the throttle body cover that should be on the engine tossed in the back cargo area, and every panel on the vehicle scratched. We decided to take it for a ride since we just drove 2 plus hours and 30 seconds into the test drive the check engine lite came on. The heat would not work ( known heater core issue in Jeeps) so we took it back. The manager Ira came out and chuckled. I would really like to know what was funny? A 2 hour plus ride there, 45 minutes there, and a 2 hour plus ride home all for nothing but a huge waste of time. When you ask for someone's honest opinion on a vehicles condition and it is as far from true as the vehicle I can only hope that other dealers are not as dishonest as this place. I would have thought that we would have received a phone call by now apologizing for this but that has yet to happen !!!!! More
by mattb
Employees Worked With
Tim Bernard, Mike Wilson, Ira ( General Manager )
August 02, 2022
It has been our pleasure to purchase a new car on two occasions from Napleton Lincoln. We were happy with our deal and I'm certain that we will enjoy driving our new Lincoln Aviator. occasions from Napleton Lincoln. We were happy with our deal and I'm certain that we will enjoy driving our new Lincoln Aviator. More
by sjmorton13
Employees Worked With
Matt Hasselquist, Bob Ashton
July 09, 2022
i have deleted my previous review due to a total misunderstanding that was published by car gurus the dealership remove the car because it did not pass their inspection and car gurus marked the car misunderstanding that was published by car gurus the dealership remove the car because it did not pass their inspection and car gurus marked the car as sold a total injustice by car gurus to this dealership. So I appreciate the fact that they don’t sell cars with problem and i am sorry for the previous review they are a to dealership More
by Laurenk21
Employees Worked With
Kirk Wolf, Matt Hasselquist, Ira Schreiber
June 23, 2022
Made the car buying process easy and fun. Ira, Gerry, and Cesar were a pleasure to work with. Quick responses, informative, and managed expectations. Ira, Gerry, and Cesar were a pleasure to work with. Quick responses, informative, and managed expectations. More
by keegan.c.obrien
Employees Worked With
Cesar, Gerry Zwolski, Ira Schreiber
April 20, 2022
Great experience purchasing my 2022 Lincoln Corsair. My Salesmen Gerry, Cesar in finance and GM Ira all took care of me and made it simple and got me out in record time. No pressure sales tactics or ba My Salesmen Gerry, Cesar in finance and GM Ira all took care of me and made it simple and got me out in record time. No pressure sales tactics or back and forth games. Just straight forward honest dialogue. More
by Danaryan72
Employees Worked With
Gerry Zwolski, Bob Ashton, Ira Schreiber
December 30, 2021
Loved working with Tim Bernard and Brian Larsen. We ordered my car well in advance of my lease expiring with another car so the timing worked out perfectly. They even helped wrap up my old lease early! ordered my car well in advance of my lease expiring with another car so the timing worked out perfectly. They even helped wrap up my old lease early! Highly recommend these guys at Napleton Lincoln. -Jim S. More
by Jim
Employees Worked With
Tim Bernard
November 11, 2021
Napleton Lincoln could not have done anything better. I started a new lease but was unable to drive to switch cars. The new vehicle was driven to my home and the vehicle I was returning was taken. I was ab started a new lease but was unable to drive to switch cars. The new vehicle was driven to my home and the vehicle I was returning was taken. I was able to review and sign all the paperwork in my home. Tim was polite, gracious and very professional. The entire transaction was beyond efficient and effortless. I look forward to always working with Glenview Napleton and I highly recommend them. Thank you! More
by Julia
Employees Worked With
Tim Bernard
August 07, 2021
I had a great experience with everyone at Napelton Lincoln! I was searching for a Burgundy Aviator in the Houston area and had a horrible experience at Bayway Lincoln here. I found the vehicle I wan Lincoln! I was searching for a Burgundy Aviator in the Houston area and had a horrible experience at Bayway Lincoln here. I found the vehicle I wanted at Napelton (in Chicago) and the process to purchase the vehicle has been seamless. They are handling the paperwork, financing (at a better rate than my credit union), mobile notary services and having the truck shipped to my home. I really appreciate all the efforts from Tim, Brian and the rest of the staff! More
by Houston Jeff
Employees Worked With
Brian, Selma, Tim Bernard
