Napleton Lincoln Glenview

No pushy sales, showed us the different cars available, had a test drive, and left to think about it. We came back days later for a second test drive and decided to purchase the car. We still had a leas had a test drive, and left to think about it. We came back days later for a second test drive and decided to purchase the car. We still had a lease, so they worked with us, holding the car for a little while we return the lease. We worked with Peter Radlowski and he was very helpful through the entire process. When it was time to finance, all the paperwork was prepared ahead of time and the finance manager was not push at all. Informed us of some options, but with absolutely no pressure. We worked with Brian Larson. We had a great experience. More

Great experience. I had been using the same dealer for many years and this was my first experience shopping for a Lincoln. Matt and Brian made the process so easy. It was a very pleasant experience. I fir many years and this was my first experience shopping for a Lincoln. Matt and Brian made the process so easy. It was a very pleasant experience. I first went to just look at Lincolns and wasn’t sure I’d be making a decision that day. There was never any pressure to move forward before I was ready. Matt was helpful in explaining the different features and packages. The dealer happened to have exactly what I wanted on the lot, I was having a good experience there, so I decided to make the purchase that same day. I would definitely shop at Napleton again. More

Matt was great! The process was fast and easy. No BS. Paperwork was ready to go when he said it would be and I was on the road in an hour! We own many vehicles and never had it been so fast. Thanks to Ma Paperwork was ready to go when he said it would be and I was on the road in an hour! We own many vehicles and never had it been so fast. Thanks to Matt! More

Wonderful experience at the dealership, and was not talked into anything that made me feel uncomfortable. Matt was very helpful, listened to what I wanted, and made it happen! So happy with my purchase talked into anything that made me feel uncomfortable. Matt was very helpful, listened to what I wanted, and made it happen! So happy with my purchase ! More

This is the first and only experience with this dealer and it was the worst experience!! Lacks integrity! Can't be trusted!!! I wouldn't recommend them to anyone. and it was the worst experience!! Lacks integrity! Can't be trusted!!! I wouldn't recommend them to anyone. More

Very pleasant experience. Tim B. handled most of the paperwork through email. He explained the key features of my new car to me and I was in and out of the dealership in under an hour. paperwork through email. He explained the key features of my new car to me and I was in and out of the dealership in under an hour. More

If there is a way of give 0 stars rating I would give them that. Horrible customer service with very arrogant sales managers. Car is was interested in got body damage on hood and side of the car, I asked them that. Horrible customer service with very arrogant sales managers. Car is was interested in got body damage on hood and side of the car, I asked for a little discount to take care of it myself and do it right. Michael K offered “ a couple of hundred dollars” for damage with dent on the middle of the hood with deep scratch all the way to bare metal. Trade in estimator on their website gave me a range between $11k-$13k, but he offered $8k. When is showed him that he said he is not interested in buying my car as a trade in. Stay away for this dealership and go to someone else, many other places with much nicer people to deal with. More

Matt was a great person to work with. He made the experience easy and comfortable. He spent much time going over all of the features of the car . experience easy and comfortable. He spent much time going over all of the features of the car . More

We used the Costco car buying program. The car I wanted was ready to test drive. Kevin was so helpful. Easy decision! The Corsair is perfect. Brian spent a lot of time explaining the warranties and other was ready to test drive. Kevin was so helpful. Easy decision! The Corsair is perfect. Brian spent a lot of time explaining the warranties and other services. More

I have never been fond of buying a new car because it is always a hassle. Working with Tim and Ira made it a memorable experience for all the right reasons. Tim even went out and found the right color car always a hassle. Working with Tim and Ira made it a memorable experience for all the right reasons. Tim even went out and found the right color car and brought it to Napleton. Great dealership with great staff. More