Napleton Mazda of Naperville

Awesome Service I showed up to the Mazda service department today for an oil change and for a check on a tire. I didn't have an appointment. The service department I showed up to the Mazda service department today for an oil change and for a check on a tire. I didn't have an appointment. The service department was super busy this week, but Kimberly was able to fit me in. I came around lunch, and many of the service guys were out, but Kimberly found Dan in service who was willing to cut his lunch a little short to help me out. During the course of setting up the oil change it was discovered that my car required recall attention for a coolant issue. The coolant issue would take around an hour to repair. Kimberly and Dan at Mazda service were able to fit me in for an oil change, tire repair and recall repair AND because they knew I didn't have a lot of time they got me out fast enough so I could pick up my son from camp! Did I mention Kimberly filled out a Castrol rebate card for me so that I would get a $20 discount? Wow. What great service! Thanks, Mazda. More

Best experience ever! I must say that my experience was magnificent. The full team at Continental Mazda really takes care of their customers and their future customers no m I must say that my experience was magnificent. The full team at Continental Mazda really takes care of their customers and their future customers no matter where they come from. I requested more information by email, as I am all day long caught up in meetings, not being able to answer my phone. My first POC with Continental Mazda, ensured to follow my request and started notifying me about the potential vehicles only via email. Once they learned about my needs, they discovered that they had something interesting in their inventory inviting me to visit the place. Once I arrived, I was able to see the vehicle, in my case, the CX5, and even the color was the one that I wanted. That day, the financial team did a great job cutting me a great deal where I had to pay a very little amount every month, being able to get my car out in just a couple of hours. I appreciate a lot all the effort that the whole team put, specially to Jeremy, who was my sales representative, who walked me through all the process, who was really patient despite my visit with my toddlers, and who helped me closing the deal, and getting me my car ready to take home. For me and my wife this was the best pleasant experience that we could ever had while buying a car and I will totally recommend this car dealer for anyone looking to get a great car, with the best rates in the market, and where the customers really are priority! I won’t hesitate coming back for my next acquisition in the future! More

Had not purchased a car for ten years My wife and I had not purchased a car for almost ten years. Not only was the process enjoyable but our salesman Jeremy made it fun. Thanks to everyo My wife and I had not purchased a car for almost ten years. Not only was the process enjoyable but our salesman Jeremy made it fun. Thanks to everyone at Continental Mazda for making us so happy and ready not to wait another ten years. Zoom, Zoom. Love our new Mazda. More

great experience This is the second time I have purchased a car from Jeremy. Once again he made the experience painless. He provided up front prices on a couple of dif This is the second time I have purchased a car from Jeremy. Once again he made the experience painless. He provided up front prices on a couple of different models so I could make an informed decision. I had a very pleasant experience. More

Awesome! Have been in touch with Jeremy ever since 2016 CX 9 was announced - to trade-in my 2013 CX 9 for the 2016 GT. Kept me posted on where my car is and wh Have been in touch with Jeremy ever since 2016 CX 9 was announced - to trade-in my 2013 CX 9 for the 2016 GT. Kept me posted on where my car is and when to expect. Updated me immediately on my car' arrival @ the dealership, and kept it all ready for me to complete the paper work and pick up the car - hassle free transaction. Fantastic customer support by Jeremy. Thank you - Mash More

Love my new car Looking for my first car, Jeremy was great and made the experience very smooth and painless. I asked to test drive multiple vehicles and he was very h Looking for my first car, Jeremy was great and made the experience very smooth and painless. I asked to test drive multiple vehicles and he was very helpful every step of the way. Even going the extra mile to show me how to work all the aspects of the car. I highly recommend More

Zero pressure lots of product knowledge We were greeted after a minute or two upon entering the interior sales area. No sales vultures here. Relaxed attitudes. We were shown vehicles by a We were greeted after a minute or two upon entering the interior sales area. No sales vultures here. Relaxed attitudes. We were shown vehicles by a salesperson with extensive product knowledge. He asked a few questions to help narrow the search. We really felt like he was trying to match us to the best vehicle that met our needs. He also offered excellent suggestions about potential future needs. I would certainly recommend others to visit. Pricing was very easily obtained and reviewed- no hassle, no tricks, etc. This is an excellent dealership. More

reliable, pleasant service We bought our second Mazda at Continental this week. Great car, and a very good buying experience. Product Specialist Nate Martin was is friendly, low We bought our second Mazda at Continental this week. Great car, and a very good buying experience. Product Specialist Nate Martin was is friendly, low-key, knowledgeable, and put up with my family's goofiness. There wasn't hard pressure, which made us feel comfortable pondering a decision between two models for a couple days. Once we decided, the responsiveness and efficiency with financing was impressive The Mazda 3 is an excellent car, and Continental of Naperville is a go-to to make the purchase. More

Superior buying experience! Jeremy was fantastic from the moment we met him! As a buyer who knew exactly what she wanted I truly appreciated the fact that he didn't waste my tim Jeremy was fantastic from the moment we met him! As a buyer who knew exactly what she wanted I truly appreciated the fact that he didn't waste my time with other vehicles/offers/specials. Highly recommend this dealership and Especially Jeremy and Robert! Thanks again for everything!! More