Napleton Mazda of Naperville

Awesome experience!!! Thoroughly enjoyed our experience. Working with Jeremy and his team was a pleasure! No pressure sales. We came in 2 different times to test drive a Thoroughly enjoyed our experience. Working with Jeremy and his team was a pleasure! No pressure sales. We came in 2 different times to test drive and both times we weren't pressured. We would highly recommend continental Mazda of Naperville. More

Super Awesome Having not purchased a car in 11 years I expected the days of old when pushing cars salesmen sold things you didn't need and when you left you felt li Having not purchased a car in 11 years I expected the days of old when pushing cars salesmen sold things you didn't need and when you left you felt like you got screwed.. Could not have been more opposite today at Continental Mazda. Great deal on an stunning GT CX-5. It also helped that I used edmunds and Truecar to find TMV of the car I wanted. More

Low Pressure, Excellent Experience A few months ago I had visited Continental Mazda with my 20 year old son who was looking for a used car. He was the customer and I made it a point to A few months ago I had visited Continental Mazda with my 20 year old son who was looking for a used car. He was the customer and I made it a point to stay out of it because he's smarter and better and informed than me. I knew I was also going to need a new car soon, so while he was involved with the salesman and taking a couple of test drives, I looked at all the new Mazdas even though I hadn't really considered them prior to our visit. I was overdue for a haircut and looked kind of scruffy, but was treated with respect, even though I wasn't actively shopping. More importantly, the staff was good with my son when other dealers treated him like a kid. After that experience, I began to do research and found that most Mazdas were highly rated by the major magazines and websites so put them at the top of my list. When my wife and I went to Continental for a test drive, Marko Knezevic answered all our questions without pressure, so we returned a week or so later to buy a CX-3, which we are very happy with. We felt much more valued as customers than we did at Honda and not just another statistic. Low pressure and an excellent car buying experience. More

Friendly and Helpful Overall good experience with Continental Mazda –Efrain was by far the friendliest and most professional sales consultant we have ever dealt with. The Overall good experience with Continental Mazda –Efrain was by far the friendliest and most professional sales consultant we have ever dealt with. The buying process went smoothly, without pressure. He has a positive attitude, is diligent, respectful, and patient. It was a comfortable process throughout and we are happy with the deal we received on our new car. Highly recommend this dealership and its professional sales team. Thank you Efrain for your excellent service! More

Awesome customer service Bought a new CX5 in February. Went with the Costco Auto Program. Our contact with this program was Karl Tanhueco. Was so impressed with his profession Bought a new CX5 in February. Went with the Costco Auto Program. Our contact with this program was Karl Tanhueco. Was so impressed with his professionalism, promptness, and follow up. We felt very comfortable with him and absolutely no "dealer" pressure. Since our initial purchase we had contact with both the service department and parts department. Never has such attentive customer service. Highly recommend this dealership!!! More

Great buying experience. No pressure and very helpful. I found working with Continental Mazda aa very easy and enjoyable experience. I never felt pressured into buying anything. We started looking in Nov I found working with Continental Mazda aa very easy and enjoyable experience. I never felt pressured into buying anything. We started looking in November and got sidetracked from the process and didn't start looking again until March. During that time Jeremy kept in touch with us via email. He never pressured us to come back in or anything. When we started searching again we called and Jeremy set up for us to take an extended test drive of a car outfitted like in exactly the way we wanted. It was great getting to drive the car for a couple hours without any sales people in the car. They would have allowed us to take the car overnight, but that wasn't necessary. Jeremy provided me with a price quote via email and then when we came in he stuck to that price. He did not use any bait and switch tactics. All in all we felt like we were dealt with honestly and respectfully by everyone at Continental Mazda and we are very happy with our purchase. More

Treated with respect Bought our second CX-5 from Jeremy Storino. He has never pressured me. Let's me take my time. Returns calls and texts within the hour. Hes professiona Bought our second CX-5 from Jeremy Storino. He has never pressured me. Let's me take my time. Returns calls and texts within the hour. Hes professional yet very personable. I've bought 10 cars over my lifetime & talked to countless hundreds of other salesman, Jeremy is one of the top two I've worked with. He will continue to have my repeat business. More

Pleasant leasing process Walking into A clean and bright showroom . Sales had kind and clear explaination let whole process won't take too long. Car condition as I except, de Walking into A clean and bright showroom . Sales had kind and clear explaination let whole process won't take too long. Car condition as I except, definite will recommend to friends and families . More

Will Go back Great dealership, friendly staff, no pushiness or pressure to buy. Fair trade in and willing to work with you to remain in budget. Will recommend and Great dealership, friendly staff, no pushiness or pressure to buy. Fair trade in and willing to work with you to remain in budget. Will recommend and go back More

If you want to buy Mazda, go to Efraincx-3 Efrain has a great personality, untraditional "sales" man with a good heart and knowledgeable. CX-3 is my first Mazda. I did lots of research of it Efrain has a great personality, untraditional "sales" man with a good heart and knowledgeable. CX-3 is my first Mazda. I did lots of research of it and after meeting with Efrain I had no doubt that I want to buy the car from him. I also had a great experience talking to Cory and Ryan from Customer Experience Center. I gave three to Friendless and Overall, and because we had not a good experience with Finance. More