Napleton Mazda of Naperville

My second Mazda 3 since 2011 from Continental. After buying a new 2011 Mazda 3 s Sport from Continental and loving everything about it and the dealership, my interest in a new one was piqued late s After buying a new 2011 Mazda 3 s Sport from Continental and loving everything about it and the dealership, my interest in a new one was piqued late summer 2015 after receiving my first call from Continental's Marie Stepanek to gauge my interest. i really hadn't considered it. I was happy with mine and its zippy 2.5 liter, 167 hp engine, and wasn't really ready to buy a one. Though like many car enthusiasts, I'm always looking at new cars, especially Mazdas. After a few calls, I let Marie know I had to take care of a few things before I did anything, and she let me set the pace. By February I was ready to consider moving up to a new Mazda 3. I'd liked what I'd been seeing and reading about the new models, including the current 2.5 engine now putting out 184 hp, and with much better fuel efficiency. That's not even mentioning the numerous other upgrades that came with the s Touring model I was now looking at.. In February, I got back to Marie, who put me in the hands of Jeremy Storino, who listened to what I wanted and didn't need, saw the budget I'd set, understood the order I was doing things, and went over the different options I had to make it all possible. He kept on top of things we'd discussed so we were always moving forward each time we talked, got me a fair trade on my 2011, and by the end of February I was able to drive away with a 2016 Mazda 3 s Tourimg that's a real head turner. With some guidance by Continental's sales consultants, both cars I bought I was able to take advantage of money saving incentives, excellent financing, fair value for my trade in, and with with no tiresome, time wasting tricks, gimmicks or pressure like that I received from others dealers I'd dealt with previously (Pontiac, Dodge, Ford.) My experience with Continental's service department too has been the best I've ever had with any dealership to date. You have to see for yourself why Continemtal is the place and people you wanna go to for your next Mazda. I'm sure that's where my next car will come from as well. More

Fun test drive! Test drove the new CX3 on the local test track. Enjoyed the experience and the rep Dan Eugea was very helpful and full of information. Test drove the new CX3 on the local test track. Enjoyed the experience and the rep Dan Eugea was very helpful and full of information. More

Sales person was informative and helpful Although I did not end up buying a car from this dealership, I had a good experience with them. Jenny the sales rep knew her product very well and was Although I did not end up buying a car from this dealership, I had a good experience with them. Jenny the sales rep knew her product very well and was very professional and informative. The test drive was an excellent demonstration of the car. A very low price from another dealership (not Mazda) was the only reason I didn't buy from Continental. More

Well worth it! We met with Brad Waite of Mazda. We appreciated most was Brad's approach when we first came to see own new vehicle. He wasn't pushy and let us make th We met with Brad Waite of Mazda. We appreciated most was Brad's approach when we first came to see own new vehicle. He wasn't pushy and let us make the decision. One the first day we had other options of different cars we wanted to look at that were at other dealerships. He understood that and why we know he did is because at the end of our visit he let us walk out the door. That to us was a very important factor of buying a new car. As we continued to searched we kept comparing everything to the vehicle we saw first! Everything about it we loved. Most importantly it is a VERY SAFE vehicle! Brad also showed us the same vehicle we wanted that was in a very bad accident and the woman walked away with a seat belt burn. We wanted a vehicle that will keep us safe. We are very excited and happy with out new purchase. More

Awesome Experience Highly recommended, Jenny Rosson was very customer service oriented, friendly, passionate about helping us and knowledgeable in the product she suppor Highly recommended, Jenny Rosson was very customer service oriented, friendly, passionate about helping us and knowledgeable in the product she supports, as it was displayed in the vehicle overview she provided. Look forward to working with them in the future. Love my 2016 Mazda CX5. More

Completely Enjoyable Experience I really enjoyed working with Jeremy Storino to purchase my 2016 Mazda Mazda3. He applied no pressure to purchase the car right away. he let me know I really enjoyed working with Jeremy Storino to purchase my 2016 Mazda Mazda3. He applied no pressure to purchase the car right away. he let me know sit in a 3 and a 6, set up an appointment time to test drive, once again with no pressure to buy. He also contacted me a couple of times to see if I had any questions on the Mazda3. He also explained in great details everything about the car and its features along with providing cost options for both financing and leasing. Finally, this location provided the best offer for my trade-in, which was not functional. I would definitely consider this dealer for my next car. More

Fun and relaxing Brad is a great guy with terrific enthusiasm the Mazda brand he proudly sells and for life in general. Easy to talk to and very knowledgeable about hi Brad is a great guy with terrific enthusiasm the Mazda brand he proudly sells and for life in general. Easy to talk to and very knowledgeable about his trade. I strongly recommend working with Brad if considering a Mazda. More

Great sales guidance through Costco program We had a challenge in deciding between a fully loaded used car and a brand new car and Efrain patiently helped us weigh the pros and cons to come to t We had a challenge in deciding between a fully loaded used car and a brand new car and Efrain patiently helped us weigh the pros and cons to come to the right decision for us - it was the new car. More

Very thorough and easy to work with. I purchased a Mazda CX-5 Grand Touring with Brad. This is the best experience I have had car shopping! He is so thorough and made sure my husband and I purchased a Mazda CX-5 Grand Touring with Brad. This is the best experience I have had car shopping! He is so thorough and made sure my husband and I understood all the features of our new vehicle. Robert in finance was very helpful as well. More

Just ok. The salesman named Ephraim was very nice. We felt that the finance person, Bob was.upset with us because we didn't buy his extended warranties. We hav The salesman named Ephraim was very nice. We felt that the finance person, Bob was.upset with us because we didn't buy his extended warranties. We have excellent credit and we're given a terribly high finance rate because we refused to buy extra warranties like rust protection. Also, the interior of the van we bought wasn't very clean. I've emailed and texted our salesman twice, and he never responded at all. We will not be back. More