Napleton Mazda of Naperville

DEALER IS A WINNER Efran Heredia is the salesman at Continental Mazda. He is to be commended. We, because of Efrain bought our Mazda there. His personality and profess Efran Heredia is the salesman at Continental Mazda. He is to be commended. We, because of Efrain bought our Mazda there. His personality and professional car salesman knowledge earns our approval along with his patience and listen to his customer(s). Sincerely, Bill and Ria Krygsman More

Best dealer experience by far! My fiance and I recently purchased 2 vehicles from Continental Mazda of Naperville and I have nothing but GREAT things to say about this dealership! I My fiance and I recently purchased 2 vehicles from Continental Mazda of Naperville and I have nothing but GREAT things to say about this dealership! I have never had such a good experience at a dealership as we did here. Not to mention we purchased 2 cars which I expected to create even more work for us and a huge hassle, but Jeremy (highly recommend you ask for him!) made the experience as easy as possible for us. He was extremely friendly, helpful, straight forward, and so easy to get in contact with! I can't recommend this dealership enough for your next purchase. From the sales process, to financing with Bob, to getting our beautiful new cars, I don't have a single bad thing to say!! Thanks Continental Mazda!! More

EXCELLENT SERVICE! Thanks to Brad! He helps me a lot! Accommodating, Professional, and Friendly. No pressure from him especially I'm a first time buyer and driver. He Thanks to Brad! He helps me a lot! Accommodating, Professional, and Friendly. No pressure from him especially I'm a first time buyer and driver. He gives me a lot of options/ information/ suggestions regarding the car. I'm happy and feel secured on my new car. Thank you again Brad! Thank you to Mazda! More

Excellent service. Brad was knowledgeable and courteous. Brad Waite was very knowledgeable and easy to talk to. I deeply appreciated the price for the car we purchased for my daughter. I believe she will g Brad Waite was very knowledgeable and easy to talk to. I deeply appreciated the price for the car we purchased for my daughter. I believe she will get several years of use of the vehicle. I will consider Continental Mazda in any future car purchase. Warren Anderson. More

Great Buying Experience Jeremy Storino is great to do business with. He was patient and informative as I spent over 2 weeks evaluating my new car options, pricing, etc. I wil Jeremy Storino is great to do business with. He was patient and informative as I spent over 2 weeks evaluating my new car options, pricing, etc. I will recommend him to my family and friends. Take advantage of scheduling an appointment for the best use of your time. The entire staff was friendly, patient and informative through out the buying process. More

pleasant experience I recently purchased a sedan from Continental. I was not looking forward to it as I have had stressful and unpleasant experiences buying cars in the I recently purchased a sedan from Continental. I was not looking forward to it as I have had stressful and unpleasant experiences buying cars in the past. My attitude quickly changed after meeting Jeremy Storino. From the start I found Jeremy to be pleasant and easy to deal with. He has a postive and cheerful attitude, is knowlegeable and professional, and most importantly is not "high pressure" in his sales presentation. I was very impressed that Jeremy came to the dealership to accomodate me with the delivery of my car, on his day off, because of my time constraints. I would recommend Jeremy to any customer interested in a Mazda. If you ever meet Jeremy, I am sure you will be impressed by his attitude, and work ethic . More

Friendly Staff Brad was great in helping us learn about our new car and making sure all questions we had were answered. No hassle or pressure and easy to work with. Brad was great in helping us learn about our new car and making sure all questions we had were answered. No hassle or pressure and easy to work with. More

My first car :) This was my first time getting my own car so I knew very little about the process. I had done some research prior going into the different dealerships This was my first time getting my own car so I knew very little about the process. I had done some research prior going into the different dealerships to get an idea of what I was looking for in a car. I wanted an all-wheel drive Crossover and narrowed it down to three cars: Nissan Rogue, Toyota RAV4, and Mazda CX-5. In the end, I decided on Mazda and could not be happier with my decision! My #1 reason why I would recommend Continental Mazda of Naperville: Quality of Service. It was incomparable to a majority of the dealerships I visited. Efrain (sales consultant) was absolutely FANTASTIC! He was very sincere and honest from the moment I met him. He is probably one of the friendliest people you will ever meet because he is always willing to help out. He actually listened to what I wanted and was VERY KNOWLEDGEABLE about the vehicle whenever I had any questions. He was so patient and understanding throughout the whole process (after all, this was my first time). I never felt pressured to make a quick decision. I wanted to be sure I was making the right choice and he gave me the time I needed to think things over. Another reason I enjoyed working with Efrain was that he was readily available when I needed information. He was very responsive and made me feel like I was a priority even on the busier days. His professionalism and sincerity made him stand out among every other car salesmen I worked with during my car hunt. I wanted a dealership I could trust and feel comfortable working with over the years. I felt that trust while working with Efrain and the rest of the Mazda team. Mark (sales manager) was just as incredible. On my final visit to the dealership, he knew I wanted the Mazda, but that I still had some minor hesitations. He looked in every way that could save me money on my monthly payment. In addition, he knew I was not in love with the color of the car and he made the extra effort to get me the car I wanted in the color I truly loved. He found the exact same vehicle in the color I wanted and was able to get it to Naperville, cleaned and ready to go that same day. At that point, I knew I had made the right decision getting my first car from Continental Mazda of Naperville. I was going to settle with the original color, but they went above and beyond to get me my first dream car! Working with Bob (business manager) was icing on the cake. After being at the dealership for over 5 hours (primarily because there was some delay of paperwork on my end), he was very helpful throughout finalizing the paperwork process. Even though, it had been a long day for the both of us, he did not rush the process. He made sure to explain everything to me including the maintenance packages that would help save me money in the long run. He took the time when he easily could have rushed through it and that meant a lot to me. At Mazda, they make sure you are 100% satisfied with your new vehicle even if it means more work for them. They do things the right way and for that, I highly recommend this dealership! More

Best car buying experience! Thursday, August 27, 2015 is a day I will never forget! I needed a new car, and after doing some research and hearing suggestions from friends, it see Thursday, August 27, 2015 is a day I will never forget! I needed a new car, and after doing some research and hearing suggestions from friends, it seemed purchasing a Mazda vehicle was the way to go, and I was told there was no place better than Continental Mazda of Naperville. Fortunately for me, that last part was a complete understatement! This dealership is more than just a dealership, it's a team of caring and considerate professionals who are genuinely there to meet your needs. They're not simply looking to make a profit, but to make you happy and, I think, to form a great relationship. From my brief meetings with Anthony, to my one-on-one meeting with Bob, and last but not least, my extensive time with the wonderfully helpful and informed Efrain--this car buying experience was nothing short of fantastic. Joel has a wonderful team here, and I look forward to sharing my experience with others. Continental Mazda of Naperville deserves all the awards they've received. They deserve good business because they are an EXCELLENT business. Thank you so much for all you've done. More

Our First Mazda Our experience at Continental Mazda was very positive. Marta Duraj was terrific to work with. She is both very knowledgeable and also personable and Our experience at Continental Mazda was very positive. Marta Duraj was terrific to work with. She is both very knowledgeable and also personable and fun to work with. She provided a great deal of information on our test drive, and we appreciated that she didn't try to make up answers to the one or two questions my husband asked that she wasn't certain about. We at no point felt pressured and feel we received a fair amount for our trade-in and a fair deal overall. The dealership itself is very nice, and the staff in general were quite pleasant. This is our first experience with Mazda, and we love our CX-5. We definitely would recommend this this dealership, and you should ask for Marta! Zoom, zoom! More