Napleton Mazda of Naperville

Great experience! Everyone was very pleasant, helpful, courteous, and professional. My car was ready before the promised time! The team gave me a thorough service rep Everyone was very pleasant, helpful, courteous, and professional. My car was ready before the promised time! The team gave me a thorough service report on my car. My car was washed, vacuumed, and ready and I was on my way to other appointments right on time. Thanks for the great service! More

Great customer service Gabriel assisted me prior to my actual walk-in as I had a lease trade-in and then leased another 2014 Mazda. He was very courteous and spent the neces Gabriel assisted me prior to my actual walk-in as I had a lease trade-in and then leased another 2014 Mazda. He was very courteous and spent the necessary time explaining the vehicle and financial options. I previously leased a Mazda 3Sport and service and maintenance for the last 42 months at Mazda was excellent. I would highly recommend either leasing or purchasing a vehicle from this dealership and asking for Gabriel. More

We bought a brand new 2014 Mazda3 from Gabe at Continental Mazda. It was truly a pleasure to work with him. He is bright, funny and straight forward. We had shopped around for cars and went to Continental Mazda. It was truly a pleasure to work with him. He is bright, funny and straight forward. We had shopped around for cars and went to different Mazda dealerships. We got the run around from several other dealers and we never felt comfortable pulling the trigger as a result. We drove way out of the way to go to Naperville but it was well worth it. Gabe was a true professional and not your average car salesman. Thanks Gabe! More

I chose Continental because of their knowledge about the special program available to me through my employer. I had previously called another dealership closer to home and they had no clue how to help me. special program available to me through my employer. I had previously called another dealership closer to home and they had no clue how to help me. Jeremy answered the phone and helped me right away and invited me in that day. I went in and was immediately greeted by Mark when I walked into the dealership. Its a swanky looking dressed up showroom which sorta makes me feel that maybe they are all about show but I did not see that to be the case. I was treated well by Jeremy and hammered out a deal that i don't think I could have received at another dealer. Overall i would recommend this dealership to anyone looking for a fair deal. I love the CX-5 that i purchased and would also recommend that vehicle, More

I reached out to Continental Mazda due to my 2008 Mazda3 needing to have the lower engine cover/shield replaced after it fell/got ripped off. I purchased the correct OEM part off a website for approximatel needing to have the lower engine cover/shield replaced after it fell/got ripped off. I purchased the correct OEM part off a website for approximately $19. Ed Carlson immediately contacted me via email when I filled out the Service Request form on their website. He was very informative and responded multiple times when I had questions and to set up service. When I came in for service, another person assisted me without too much questioning. They said it might take about 30 min. After about 40 min they came and found me and said they needed to also install the side covers that had been broken or ripped off. They wanted to charge me $40+ for these parts when I found them on the same site i bought my cover for $5. I wasn't very happy about this. I showed the shop people this and they just sort of shrugged. I told them to go ahead and finish teh job because had my 3 infants in our van waiting for us. They finished the job fairly quickly. Overall, it was a good experience, i just was not too thrilled w/ the final cost when I know what it takes to do the job. I would probably still recommend them. More

Dimitri was great to work with. He came out and delivered the car for me and was able to follow up on all the necessary paperwork promptly. I have purchased two vehicles from Dimitri and would hig delivered the car for me and was able to follow up on all the necessary paperwork promptly. I have purchased two vehicles from Dimitri and would highly recommend him to others. More

I ended up not buying a Mazda, but I really like this dealership. Gabe was very nice and it never seemed like he was trying to make me do anything. Both my wife and I met with him separately and had th dealership. Gabe was very nice and it never seemed like he was trying to make me do anything. Both my wife and I met with him separately and had the same impression. If you are looking for a Mazda, I would recommend you go here and talk to Gabe. More