Napleton Mazda of Naperville

I am very pleased with my new car buying experience at Continental Mazda of Naperville. I did a lot of my shopping online and worked with Brad. At Continental Mazda they understand and cater to the need Continental Mazda of Naperville. I did a lot of my shopping online and worked with Brad. At Continental Mazda they understand and cater to the needs of internet shoppers. Brad was always prompt to reply and didn't raise a fuss when asked for an equote like many other dealerships and didn't play any games to try to lure me in. He gave straight forward pricing breaking down all the pricing components and didn't leave any hidden charges to spring on you when you go visit. They were welcoming and extremely respectful, they took my inquiries seriously and didn't blow me off like some other dealerships who told me to come back when I was more serious about buying for a test drive. I didn't buy on my initial visit there as I was canvasing various cars and dealerships, but after all my experiences I decided to drive out further just to do business with Continental Mazda. Brad was very accommodating and I'm fairly certain he took a trip back to the dealership just to sit down to talk numbers on the day of the sale even though I wasn't certain I was going to buy it that day. Overall excellent facility and service, I went back to their service dept to get some owed items completed and from my trip there it seems that their service dept is top notch as well. They will definitely be getting repeat business from me and referrals. More

I had done my research about what car I wanted and went to Continental Mazda with my mind made up and hoping for an easy experience. Not only was it easy, but it was also very pleasant and I felt really co to Continental Mazda with my mind made up and hoping for an easy experience. Not only was it easy, but it was also very pleasant and I felt really comfortable with Jeremy and Danielle. They were extremely helpful and friendly. Jeremy was great because he was willing to work with me to find the car i wanted and got the manager to lower the price of my car because they didn't have the color i wanted in stock. I had him running back and forth finalizing the deal and never did I think he was getting annoyed by it. Danielle was great because she was friendly and she seemed to really be interested in getting me a great deal with the financing and warranty. She worked with me and the bank to get me a great rate. Thanks so much to Jeremy and Danielle! :-) More

Gabriel was very helpful with our new 2013 CX-5! He was very knowledgable about the vehicle and enjoyable to work with. I would recommend Continental Mazda of Naperville to anyone looking for a new vehicl very knowledgable about the vehicle and enjoyable to work with. I would recommend Continental Mazda of Naperville to anyone looking for a new vehicle. More

Gabriel and Jeremy were fantastic! Both answered all of my questions and took all of my concerns into consideration. Both men back their product and that instills confidence in my purchase. my questions and took all of my concerns into consideration. Both men back their product and that instills confidence in my purchase. More

Purchase experience was very good. Showroom was very clean and neat. Service area was top-shelf. Everyone I spoke with was very friendly and knowledgeable. clean and neat. Service area was top-shelf. Everyone I spoke with was very friendly and knowledgeable. More

We flew in from Texas to buy a car for our daughter who is attending college in the area. We wanted a dealer that would be honest and helpful and we found both qualities at this dealership. Gabriel and t is attending college in the area. We wanted a dealer that would be honest and helpful and we found both qualities at this dealership. Gabriel and the Service Department manager made us feel very comfortable with their thoroughness and courtesy, and we know they will help our daughter with any service needed. Thanks! More

I am a person like many others who does not like a high pressure sales experience. After doing research I contacted Continental Mazda and from start to finish I was very impressed with their knowledge of t pressure sales experience. After doing research I contacted Continental Mazda and from start to finish I was very impressed with their knowledge of the vehicle I purchased, the sales price, my trade-in value and the entire process from start to finish of the way they do business this is not the first time I have done business with the Continental dealerships and my experience with them gets an A++ rating More

We had a great experience with the purchase of our 2012 Mazda CX-9. John was friendly and great to work with. We also had additional contact with the service department. They were prompt and professiona Mazda CX-9. John was friendly and great to work with. We also had additional contact with the service department. They were prompt and professional. More

I had a great experience at Continental Mazda, and would highly recommend the dealership to others. Earlier before going to Continental I had gone to another Mazda dealership in the Chicagoland area. I had highly recommend the dealership to others. Earlier before going to Continental I had gone to another Mazda dealership in the Chicagoland area. I had a disappointing experience and was treated poorly and with sarcasm - My visit lasting just a couple of minutes before leaving. Following this experience I went over to Continental. Wow, what a difference. Jeremy did a great job answering my questions, was professional, friendly, and supportive to me as a customer without being overwhelming. Even after I signed all the paperwork and I bought the car, Jeremy continued to provide good customer service. He even let me know I could contact him if I had any further questions about the features of my new car as I got used to it. It was clear to me early on that Continental's philosophy isn't just about selling cars, but providing a good experience for customers and a service partnership for the length of ownership. Thanks Continental and Jeremy! More

I entered an online bid for a new CX-9 and shortly after got a response from Mr. Waite. The response was so good, I went to Continental Mazda after work. Mr. Waite was a pleasure to deal with and I ended got a response from Mr. Waite. The response was so good, I went to Continental Mazda after work. Mr. Waite was a pleasure to deal with and I ended up buying the car I had had bid on. I can not say more positive things about Mr. Waite and the entire experience with Continental Mazda. More