Napleton Mazda of Naperville

Nice surprise We were pleasantly surprised with our buying experience at Continental Mazda. We contacted the internet sales department and got a quote on the car w We were pleasantly surprised with our buying experience at Continental Mazda. We contacted the internet sales department and got a quote on the car we wanted, but we were out of the market for several weeks after that and we weren't pestered by calls or emails. When we decided to buy, the car was still available and we worked with Karl and Tim to get the deal done. They were both friendly and easy to work with and made the experience less stressful. I don't think that it took much more than 90 minutes to complete the deal and for them to detail the car. Buying a car shouldn't be the dreadful experience that some dealerships make it. It was nice to drive away in a new car and not feel like we had TKOed in the twelfth round. We will definitely come back here if and when we are buying a new Mazda! More

Purchasing a Miata Dan Eugea was my sales representative who was very knowledgeable about Miatas. Dan is a good listener. He asked questions about what I wanted in a ne Dan Eugea was my sales representative who was very knowledgeable about Miatas. Dan is a good listener. He asked questions about what I wanted in a newer Miata. He gave me input so I good make the best decision as to which model. I ended up purchasing a low mileage certified Mazda. My purchasing experience was good and the service personnel are great. I had my prior Mazda for 14 years. My new Miata puts a smile on my face everyday. More

Best new car buying experience ever. I really enjoyed working with Jenny Rosson at Continental Mazda of Naperville. It was a very stress free process - no pressure, no rushing. They hav I really enjoyed working with Jenny Rosson at Continental Mazda of Naperville. It was a very stress free process - no pressure, no rushing. They have a test track that you can use for the test drive - that was fun ! She spent a great deal of time answering questions, and going over the various trim levels of the CX-5 SUV. We really enjoyed the experience, and feel like we got a very fair deal on both the car and the trade-in. Highly recommended. More

Purchase of a 2017 Mazda CX 5 We had researched the CX 5 and obtained e-prices for two different models. Efrain helped us select the right model at the dealership and made the buy We had researched the CX 5 and obtained e-prices for two different models. Efrain helped us select the right model at the dealership and made the buying experience very pleasant and easy. I highly recommend Efrain and this dealership! More

Great experience!! I went to Continental Mazda after I had my Subaru serviced right next door June 2017. I’d been looking at the CX-5 back in 2014 and then 2016 at anot I went to Continental Mazda after I had my Subaru serviced right next door June 2017. I’d been looking at the CX-5 back in 2014 and then 2016 at another dealership but wasn’t happy with the car. I knew Mazda made upgrades for their 2017 and I decided to look one more time. I feel that I was the most fortunate person to have Dan Eugea see me in the lot and help me out with everything. He was knowledgeable, kind, and an all-around wonderful person. I had so many questions, kept asking to drive around, and had him drive for me so I could get the passenger feel. He did everything with a smile, sense of humor and never a hint of negative attitude even when he couldn’t find the color I chose but that got worked out. I would recommend Dan Eugea at Continental Mazda to anyone and everyone. It was the best car buying experience for me. Thank you so much Dan More

2nd Purchase from this dealership This was our second new car purchase from Continental Mazda. Jeremy Storino made the experience comfortable and stress free. He listened to what I wa This was our second new car purchase from Continental Mazda. Jeremy Storino made the experience comfortable and stress free. He listened to what I wanted and found the exact car. He explained all the features on the car in detail. The transaction took just over 2 hours and everyone we encountered was extremely professional. More

Purchasing a new (used) 2016 Mazda Miata Had great attention from Consuela Regal who had just the car I was looking for. The price for this 360 mile demo car made it an excellent value. Rob Had great attention from Consuela Regal who had just the car I was looking for. The price for this 360 mile demo car made it an excellent value. Robert Orwat was also quite thorough and patient in going over all the paperwork. They delivered the car "on the red carpet", which was a nice tough. I would highly recommend Consuela and the entire Continental Motors experience. More

Thrilled with our new (used) CX5! Consuela made it happen. We were thrilled to buy a car from Consuela R. at Continental Mazda! We drove in from the city and were not sure what we were going to do that day, bu We were thrilled to buy a car from Consuela R. at Continental Mazda! We drove in from the city and were not sure what we were going to do that day, but we had a 2011 Honda CRV and wanted to try out a 2015 used Mazda CX5 Grand Touring we saw online. We were between that car and buying a newer CRV from the old Honda dealership downtown we got our last car from. Consuela was friendly and helpful from the start. I must have asked her 200 questions on the test drive alone. She was super knowledgable and knew answers to even my weird questions (like how many dog crates do you think we can fit in here for when we do rescue stuff?). Consuela was also warm, kind and honest. I knew I could trust her off the bat and that she was looking out for my best interest - which is the best thing a sales professional can do, in my opinion, and I knew that even if we weren't going to buy that specific car, I was going to buy one of those cars on the lots no matter what, because I wanted to buy one from her. We ended up getting the 2015 Mazda CX5 and we are thrilled. I have never loved a car. I love this car. And I love the whole experience I had with Consuela. We also had a fantastic experience with the loan/signing stuff with Robert O., the business manager we worked with. He made the process easy and wasn't pushy but I did decide to get some extra coverage in the end (which I've never done anything more than Gap coverage for a car) and days later, I'm happy I did. Good, honest, kind people. That was my experience. I trust Consuela and Robert and if you can ever pry my hands off my new (used) car, I will go back to them in a heartbeat to buy another one. More

Awesome Experience! I absolutely LOVE my new 2015 pre-certified Mazda5! Even though I was there for 3 hours Dan Eugea and Tim Murray were eager to answer every question I absolutely LOVE my new 2015 pre-certified Mazda5! Even though I was there for 3 hours Dan Eugea and Tim Murray were eager to answer every question and put my mind to rest down to the tiniest detail. I was floored that they offered a shuttle to come get me at home so I could get my new car. The detailing you did on the car was phenomenal... makes it look practically brand new and I had several comments about it. This was by far the easiest car buying experience I have had in my 25 years of buying cars. Funny side notes... I almost threw myself out the window several times today ha ha ha. The brakes are waaaay touchier than my old ford lol. At one point (about a half hour after leaving the dealership) I had parked and was getting ready to get out and I realized I couldn't tell if the car was running or not! There was no engine noise and tons of vibration like the ford to alert me it was on lol. Later, I was jumping for joy (quite literally lol) when I discovered the side mirrors fold in! Ahh the little things that make life so sweet ? Proud New Mazda Owner, Ronda Y. More

Excellent Service Experience! I recently had my wife's 2009 Mazda CX-9 serviced and I was so pleased with the service experience. Dennis Tiffert was my advisor and reassured me of I recently had my wife's 2009 Mazda CX-9 serviced and I was so pleased with the service experience. Dennis Tiffert was my advisor and reassured me of what the service was going to entail. He told me upfront what I was going to pay and keep me informed throughout the service on the status of my vehicle. Dennis is a top notch guy and I will keep using Continental Mazda to service my car!!! More