I've had a pretty bad experience with my previous car dealer, although the car was great. I've been driving a Honda Accord for over 2 years and loved it beyond imaginable, in every way it was a perfect car. I stopped by Napleton in Park Ridge to actually check out the new MKZ hybrids at one of their stores and by sheer accident started looking at new Lancers. I've heard about their gas mileage, reliability and amazing warranty before, and thought it would be a good opportunity to get some more info for future comparison. I had no intention of giving up my Honda for at least another couple of years, but that same day, a couple of hours later, I drove off of in a brand new Lancer!!! Their internet manager, Nick spent incredible amount amount of time, effort and patience giving me a very detailed presentation and apples to apples comparison between my Honda and a Lancer. It turns out, the quality is pretty much the same, but with the Mitsu, you get warranty twice as long (it actually comes with free roadside assistance for 5 years, I used to pay for that with Honda!!!) and the bottom line was considerably less. My new car payment ended up being about 20% less!!!! For a better, brand new car!!!!! It's actually been a couple of months now, and I've just had my free oil change; so far I'm extremely satisfied with my entire Napleton/Mitsubishi experience and I needed to put in a good word for the entire team, especially Mr. Nick Nickolic who was incredibly helpful through the whole process.