"Outstanding customer experience. "
It wasn't just the friendliness, it was Nealy giving me the best deal possible and being true to her word. It was acknowledging me as a person and making me feel comfortable with the purchase and understanding the Subaru. It was the follow up which was appreciated. Everyone at Subaru was on their best behavior but it wasn't forced. Everyone seemed to enjoy their job. It reminded me of being at Disney. "WOWing the Customer".
It was a pure delight and I have no problem recommending this location.
Employees Worked With
Other Employees :
While waiting for Nealy, employees came up to me and offered me water, or coffee while I waited.
"Exceptional sales experience "
A friend who is a car specialist recommended Sandy at Grand Subaru. She made the transaction painless. She quoted the best price in the tri-state area. Sandy is a straight shooter. The most professional automobile salesperson I have ever worked with. I HIGHLY RECOMMEND Sandy and Grand Subaru! Greg and Joe in the service department are also exceptional.
Sandy was great and very informative throughout the car purchase. Before our set appointment she was attentive to emails and phone calls prior to the purchase of my Subaru WRX. If you’re in the market for a WRX she is the person to go to. She’s awesome for following up with me days after the purchase to make sure everything was going great with the car. Thank you for making the process of purchasing a car so smooth and for making us feel like family.
(2018 WRX Limited)
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