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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,857 reviews
June 09, 2025
I scheduled an appointment to view a car they had listed online at Cars.com for 6/5/2025. The dealership called to say the car was being detailed and wasn’t available to drive or view until Saturday afterno online at Cars.com for 6/5/2025. The dealership called to say the car was being detailed and wasn’t available to drive or view until Saturday afternoon. I wasn’t available Saturday afternoon but made an appointment for 2pm on Monday. I drove 60+ miles to my scheduled appointment to drive/see the vehicle only to arrive and have them tell me the vehicle has just been sold. 0 out of 5 on customer experience. More
by NWI car shopper
Employees Worked With
Tony Preston
June 07, 2025
Latonia was very knowledgeable, she made sure that my mother received the deal possible. Great spirit. mother received the deal possible. Great spirit. More
by adwillis05
Employees Worked With
June 07, 2025
This wil be my fourth Hyundai and my THIRD purchase from Napleton River Oaks Hyundai. I love everything about this dealership. This wil be my fourth Hyundai and my THIRD purchase from Napleton River Oaks Hy Napleton River Oaks Hyundai. I love everything about this dealership. This wil be my fourth Hyundai and my THIRD purchase from Napleton River Oaks Hyundai. I love everything about this dealership. More
by Blessed921
Employees Worked With
May 25, 2025
They are very efficient and keep you on track with moving forward on a purchase. The only issue is they all tend to move a little fast. But they do so because they are experienced and have your best interest forward on a purchase. The only issue is they all tend to move a little fast. But they do so because they are experienced and have your best interests at heart. More
by kalvinwhite89
May 18, 2025
I was pleased with the customer service and the way they worked with me . HAPPY CUSTOMER! worked with me . HAPPY CUSTOMER! More
by AJ
Employees Worked With
May 15, 2025
Very kind, patient, and helpful! She’s the best! She sold me my first car She’s the best! She sold me my first car More
by sydney
Employees Worked With
May 12, 2025
Our salesperson was wonderful. very professional and knowledgeable. unfailingly courteous and patient with all our questions. I would.rwfer ny future customer to her very professional and knowledgeable. unfailingly courteous and patient with all our questions. I would.rwfer ny future customer to her More
by jennifer.sharknas
April 24, 2025
From the time I walked in to the time I left Latonia made sure we were good and informed about every step of the process. The whole team was amazing ! sure we were good and informed about every step of the process. The whole team was amazing ! More
by Cierra.walls1424
April 20, 2025
Latonia wad the nicest and polite dealer she made sure I drove out with a new car. She made me fill so good. Thank you drove out with a new car. She made me fill so good. Thank you More
by caprece52
April 13, 2025
This dealership has outstanding service when it comes to helping customers navigate the complexity of purchasing a vehicle. helping customers navigate the complexity of purchasing a vehicle. More
by Efarmer119
