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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.9
1,896 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,896 reviews

August 22, 2026

We want to thank you for helping us find a great car. So helpful and determine to get you driving. Latonia is the greatest. More

by Sriles83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2026

Omg this is my favorite person in the world. He is the best out of them all. I just brought my 4th vehicle from him and every experience I had with buying a new vehicle is very smooth and fast. More

by Cydney.young1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2026

I was greeted by the managers upon entry and offered assistance. The staff is friendly. The showroom was very clean. More

by shereda_lang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

July 11, 2026

Superior in every area didn’t have wait along time for the transaction to be completed More

by radfordbanksprinsella
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2026

I had an excellent experience working with Cortez Robinson! From start to finish, Cortez was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He answered all More

by Tanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Tanya, we appreciate you choosing Napleton River Oaks Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 26, 2026

It has been a week since I meet with a wonderful sales lady name Latonia. Latonia work with me as I choose the car that was just for me and I love my new Sante FE. She explain everything to me about my ne More

by karla gross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Karla, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

May 23, 2026

Had a wonderful experience at the dealership. Latonia was my sales person. She was professional and patient . The finance manager is Avante was also very kind and professional. They explained eve More

by Kim.caceres1107
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2026

Cortez is the complete opposite of what you tend to hear about car salesman, he answered all of my questions during the deal & days later. Professional More

by Jorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2026

This dealership is by far the best and get 5 stars for getting to the point and no long waits. Barbara is amazing, she made sure I left with the vehicle I asked for. Love my new car-Toya More

by Toya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara
Mar 27, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2026

Latonia was wonderful. She handled everything and even came in on her day off when I came to pick up the car. What a sweet and wonderful lady. More

by Bob Riccio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Bob, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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