Back

Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,853 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
Contact Dealership

1985 River Oaks Dr

Calumet City, IL

60409

Directions

By Type

Showing 1,853 reviews

January 11, 2023

My Saleswoman, Latonia A. , was very professional, knowledgeable, courteous and personable. I had a hassle-free experience. The management and finance staff were awesome, as we More

by idlver2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2023

Great service. Explain everything. I got to my appointment a little early. No problem they took me right in. I was there for a oil change and tire rotation and was More

by Mlove
Recommend Dealer
Yes
Employees Worked With
Man in service department don’t know his name
Jan 08, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello there! Here at Napleton River Oaks Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 05, 2023

I had a GREAT experience with Latonia Akinyemi on 12/31/2022. She was extremely patient and made me feel comfortable throughout the process, and now I have an amazing Kona! I would HIGHLY recommend M More

by ajgannon97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 02, 2023

Friendly, courteous and knowledgeable staff. I know their job is to sell cars but I felt confident in the product and future service I will receive. Thanks Latonia!! More

by shehuff2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Jan 03, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2022

Really love this dealership I got 3 cars since 2014 and all 3 have came from Napleton Hyundai. Mr. Polo has always been my go to to help me find a car of my liking. He’s a very genuine person and not like More

by Niy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Niy, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Latonia is a great sales representative she helped me understand how there sign and drive sales event promotion worked. I would recommend going to her for your new car. More

by Theoorellana
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Theoorellana, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

November 25, 2022

Giovanni was a a fantastic salesman today I highly recommend him to my friends and family! More

by faizah_cisse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
Nov 26, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Faizah, we're glad to hear you found our staff to be so informative and helpful. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 25, 2022

Giovanni was the best sales person! Highly recommend! I will be going to send people to this dealership! More

by Whitecissemary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Saldana
Nov 26, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Nov 30, 2022 -

Whitecissemary responded

Get please with my purchase from the salesman Giovanni . Thank u so much My daughter are very happy with her new car will recommend others to come Mary white-Cisse

November 19, 2022

I have been a loyal customer for about 9 years I have purchased 4 vehicles since I walked into Napelton… I met the best salesman on the planet MR.Polo I went from a 2013 300s to a 2023 genesis g70 for More

by Jessiestevens32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

November 19, 2022

I really appreciate Lord for helping me due to the Kia theft I was very scared and felt unsafe he made me feel very safe afterwards and he really helped me a lot he always makes sure I'm satisfied before More

by Keyana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lord
Nov 19, 2022 -

Keyana responded

Lord was very helpful thank you so much

...
10
...