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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,852 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,852 reviews
March 19, 2016
2016 Sonata Stan and Lord did a very good job when they sold the car to me. They helped me understand everything about the new car and I grateful for everything Stan and Lord did a very good job when they sold the car to me. They helped me understand everything about the new car and I grateful for everything they have done. I will definitely come back in the future. More
by Cre
Employees Worked With
Kurt, stan gibson
March 17, 2016
Bob Westcott is Great Bob Westcott is a great salesman. He makes car shopping, buying, and owning a Hyundai very enjoyable! I love my new Tucson Sport. My brother bought Bob Westcott is a great salesman. He makes car shopping, buying, and owning a Hyundai very enjoyable! I love my new Tucson Sport. My brother bought a 2014 Tucson, but I really didn't like it too much. But when I saw the newly redesigned 2016 Tucson at the Chicago Auto Show last month, I loved it. Since I was ready to buy a new car, I called Bob Westcott. Four years ago, he sold a Sonata to my mother (she was 84 y/o). He was very low pressure, patient and helpful. He has always kept in contact with her (calling at various times to check on her and her health (she is 88 y/o) and never makes her feel like she is imposing if she asks him to explain (again) how certain features work on her car (like technology). Since I'm not a huge fan of technology, he is also very patient with me as I learn to operate all the features on my Tucson Sport. He is a genuinely caring person. More
by carol.kulczyk
Verified CustomerEmployees Worked With
Bob Westcott
March 16, 2016
Brand New Car Mr. Cortez Robinson assisted me in trading in my old car recommending buying a new car with a better rate. I'm very happy and pleased. Mr. Cortez Robinson assisted me in trading in my old car recommending buying a new car with a better rate. I'm very happy and pleased. More
by gtinsley
March 15, 2016
the best dealership in Chicago land area I really think they went above and beyond to make sure I was getting the car that was right for me.Solomon was very professional and knowledgeable abo I really think they went above and beyond to make sure I was getting the car that was right for me.Solomon was very professional and knowledgeable about the vehicles and very true full about his experience dealing with Hyundai's More
by dredog116
Employees Worked With
March 15, 2016
Buying my new Genesis it was a very low pressure experience and I am very happy with my vehicle the guys took great care of me and I will definitely be back and refer other it was a very low pressure experience and I am very happy with my vehicle the guys took great care of me and I will definitely be back and refer others to their thank you Stan! More
by jamonsgranny
Employees Worked With
stan gibson
March 14, 2016
taken advantage of I went here to buy my first car I have a basic car with an outrageous car note the finance department put all these services on my car note that I don I went here to buy my first car I have a basic car with an outrageous car note the finance department put all these services on my car note that I don't need my salesperson was looking to make a sale instead of helping me get a car that was in my budget don't go here. I never even received my 20$ dollar gas card More
by aysha
March 12, 2016
Purchased new car I received excellent customer service. I walked in just for an oil change and walked out with a 2016!!! Jon made sure I walked out the door happy with I received excellent customer service. I walked in just for an oil change and walked out with a 2016!!! Jon made sure I walked out the door happy with my choice!!! More
by Denise
March 12, 2016
Best Dealership Ever I have nothing but good things to say I walked into Mapleton Hyundai expecting to get a decent car and walked out with a great car. I have Andre Kimbr I have nothing but good things to say I walked into Mapleton Hyundai expecting to get a decent car and walked out with a great car. I have Andre Kimbrough to think for that him n his team -Bobby Clifford really help and showed me love an respect, thanks More
by Ewoods0908
March 11, 2016
Superb Genuinely wanted to help Solomon gave me different options and allowed me to make the decision that fit me instead of pushing something on me really g Genuinely wanted to help Solomon gave me different options and allowed me to make the decision that fit me instead of pushing something on me really good people here More
by shaquettalloyd
Employees Worked With
March 11, 2016
AWESOME The customer service was beyond excellent. Zuvonte was the best salesman I've ever dealt with in my car shopping experience. Everything I needed expla The customer service was beyond excellent. Zuvonte was the best salesman I've ever dealt with in my car shopping experience. Everything I needed explained was explained in detail and the vehicle I left with was perfect for me and my daughters. Definitely will recommend anyone I know is looking for a new care. More
by Love911
Employees Worked With
