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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,853 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,853 reviews

May 29, 2022

Christine changed my opinion of car sales people. I purchased a 2011 optima and she treated me like I was buying a new car. I would absolutely go back to her for my next vehicle. The process took a l More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Dewitt
May 30, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to Christine here at Napleton's River Oaks Kia! We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2022

I had a very positive experience my sales Rep Latonia Akinyemi was professional, patient, friendly, and very knowledgeable about all the vehicles on the lot. I’m very decisive so her patience was very we More

by Taketia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Latonia here at Napleton River Oaks Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2022

Latonia was great in helping us purchase a new vehicle the process was seamless and efficient. If you need a new vehicle or even a used vehicle contact this dealership and ask for Latonia she will make su More

by mrmikeware
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Latonia here at Napleton River Oaks Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

May 26, 2022

John holt did a wonderful job helping me. Glad to work with him in the future. More

by Delaydon21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Holt
May 28, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

May 22, 2022

I would like to give Kwante Bright (KB) Five Stars! Service was completed to my satisfaction. KB provided excellent customer service. He kept me informed and let me know my options. More

by awilliamsmith0608
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kwante Bright
May 24, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 19, 2022

Latonia was the best. The easiest process I have ever had with a dealership. Latonia was courteous, honest and was so very helpful in the whole process she is awesome! More

by rosal6243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton River Oaks Hyundai!

May 16, 2022

Thanks for your help Mr. George Obas. I am very happy with my purchase of 2020 Hyundai Elantra. I will definitely recommend you to my friends and family More

by charleneblack111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your kind review; we are happy to pass along your comments to George here at Napleton River Oaks Hyundai! Thanks again for the recommendation, and have an amazing day!

May 12, 2022

I would like to give KB five stars. He was very friendly compasionate and very patience and helpful. When I come back I would love for him to assist me in my needs. Thank you KB. More

by kia
Recommend Dealer
Yes
Employees Worked With
KB
May 13, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Kia, thank you for your kind review; we are happy to pass along your comments to KB here at Napleton's River Oaks Kia! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 09, 2022

Kwante Bright and his staff was just amazing. Fixed my car fast and right when I had an emergency and no appointment with my kia Sorento. Love their work ethic and wonderful demeanor, even under More

by Godschild1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwante Bright
May 11, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2022

Me and my family had the greatest car buying experience with Lord. He talked to us about what we were looking for and what our concerns were. He explained the whole process what to expect and never put pre More

by Martese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord
May 09, 2022 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Martese, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Kia. We hope you continue to choose us for all your automotive needs! Take care!

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