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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,857 reviews
July 21, 2021
Very good service, we’re friendly. Made I had options to choose from and made sure I was very happy with the car I choose choose from and made sure I was very happy with the car I choose More
by terrell.marzana
Employees Worked With
July 20, 2021
What a great experience. I go through cars every 3 years because of the amount of miles I drive for my job. This was by far the smoothes and easiest of the 12 I have ever experienced. My salesman Cortez or because of the amount of miles I drive for my job. This was by far the smoothes and easiest of the 12 I have ever experienced. My salesman Cortez or Mr Polo was fantastic. I also appreciated the sales managers Ziggy. No xx or games. Credit manager was super also. Was well worth the hour drive to get there from my house. Highly recommend. More
by DBrown
July 16, 2021
Horrible service. Pray you don’t ever need your car serviced, they will not answer the phone and give you the run around. They’ve had my vehicle for two weeks no communication & no loaner either. serviced, they will not answer the phone and give you the run around. They’ve had my vehicle for two weeks no communication & no loaner either. More
by Fed
Employees Worked With
Service
July 02, 2021
Awesome service! Smooth process! Great atmosphere! We were able to go in and sit right down with a sales rep. She was extremely helpful and friendly. were able to go in and sit right down with a sales rep. She was extremely helpful and friendly. More
by jackquelinedavis
Employees Worked With
June 12, 2021
Bought a new vehicle from Napleton, overall a vey good experience. Latonia did a great job helping us find a good car. She was very patient and helpful. experience. Latonia did a great job helping us find a good car. She was very patient and helpful. More
by Mcdoweb
May 27, 2021
This was the best experience buying a car I have ever had. Solomon was great and new everything about the car we wanted to see. He was super helpful. The finance director Ray was absolutely fantastic. He had. Solomon was great and new everything about the car we wanted to see. He was super helpful. The finance director Ray was absolutely fantastic. He made the entire experience quick and painless. He was very informative and walked us through all of our options and waited patiently while we decided what was best. I will gladly refer everyone I know to visit them when shopping for a car. More
by BearFan77
