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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,857 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,857 reviews

April 26, 2017

Excellent experience - used car purchase I just traded in my BMW for a used Lincoln MKC. The experience was very plesant. Lou was extremely accomodating and came in on his day off to close th More

by michele
Recommend Dealer
Yes
Employees Worked With
Leo - 5 stars
April 23, 2017

JRC IONIQ 2017 AFTER WE AGREED ON A PRICE, IT TOOK TO LONG TO GET TO THE FINISHED PAPER WORK. NEEDED MORE PEOPLE TO PROCESS YOU THOUGH THE PAPER-WORK. IF THERE ARE More

by JRCANNON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 19, 2017

Sale Review I already wrote a review.. Lord Obas was an excellent sales Consultant, his politeness and mannerism was so very much appreciated, He was very knowled More

by addie32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obas
April 18, 2017

Very good salesman very good dealership friendly people nice Very good salesman greater service nice dealership I would recommend my friends to come and take a look at that nice cars one thing I do not understa More

by Alfredsledge3509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Obas
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2017

Above and beyond service I was extremely impressed with rhe service and patience i received from my sales rep Cortez/Polo. I'd spoken with him about purchasing a car and he wa More

by Gijane747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 15, 2017

Hyundai's Mr. Robinson Empowers You First of all thank you Mr. Robinson for educating me on knowing my credit score and the proper way to purchase vehicles. Your time in explaining and m More

by Rcdc2700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick Marshall
April 13, 2017

2017 Award Winning Dealership I had a great time there never experienced such a welcoming manner in a dealership. Everyone there actually greeted and from time to time asked me did More

by monahunter40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trina in finance
April 13, 2017

Anthony Ulcigrai When i was buying the car the salesman said that it came wth a spare tire. After only two week of having the new car i got a flat tire with no spare.T More

by ulcigraianthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 14, 2017 -

Napleton River Oaks Hyundai Kia Genesis responded

I am sorry to hear about what happened, but there are some new cars that are sold with a space saver tire repair kit which i can understand is very frustrating to deal with if you get a flat tire but you also have 5 years unlimited miles of roadside assistance because you purchased a new car, and if you would like to purchase a spare tire kit we would be happy to extend you a discount for that as well, please advise if we can be of assistance to you in this regard.

April 05, 2017

Got my Acadia I've been wanting a GMC Acadia for sometime now. I've shopped around I have not been able to find what I've been looking for. I got a call from Andre More

by Shawnicefrierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 03, 2017

Bradley is totally the reason for my purchase. I returned my My experience with Bradley wasn't a waste of time. I purchased my Sonata SE on my third visit. I listened intently to how he talked to two customers a More

by The happy couple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad BRADLEY
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