Napleton St. Louis Nissan

uncomfortable I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept I have purchased both new and used cars from Lou Fusz. But this happened to be a used Toyota from Lou Fusz Nissan. Paid cash for the car but they kept changing the agreed too price. and warranty. After we agreed to a price and I wrote the check. Had to tear up the first check and rewrite for and additional $500. plus lost engine forever warranty. than I had to threaten to void that check if they did not get me an additional key. More

Bad experience with Lou Fusz Nissan Parts department I have got my money back. Thanks to Lou Fusz Nissan. On 15th of May 2015, I bought a spark plug wire set from Lou Fusz Nissan Parts Department (92 I have got my money back. Thanks to Lou Fusz Nissan. On 15th of May 2015, I bought a spark plug wire set from Lou Fusz Nissan Parts Department (925 North Lindbergh St. Louis MO 63146) for my car Nissan Altima. More

Worst Nissan Dealer in St Louis Area I bought preowned Nissan Altima on 16-April-2015 from Lou fouz Nissan and on 24-Aprill-2015 I found that even a new car will cost me almost the same p I bought preowned Nissan Altima on 16-April-2015 from Lou fouz Nissan and on 24-Aprill-2015 I found that even a new car will cost me almost the same price from same store. I went to se store for the exchange of car and they refused to exchange and told me that they may do trade in same car with 3000 less then what I paid. I was surprised to see such behavior because Lou Fouz do have 30 days exchange program. When you buy from lou fouz guys they talk in different way but once u r done with the deal they will treat as if they have upper hand. It's my personnel experience thrice.i would suggest never buy anything from lou Fouz nissan they are very mean kind of seller only behind your money.they are cheaters and big liers never go there More

Lost and confused Originally came in for tire maintenance and ended up leaving with a lengthy list of things that didn't need to be fixed. Example- replace the air a Originally came in for tire maintenance and ended up leaving with a lengthy list of things that didn't need to be fixed. Example- replace the air and cabin filters as they are dirty and after market parts. Truth: both filters were installed 17 days prior and were purchased directly from the Nissan Parts Dept. Unless I'm driving 140mph in the middle of the desert there is no way my filters can be dirty in 17days so this is a poor recommendation to upsell products. I've kept the receipts and part numbers to everything regarding my vehicle so this doesn't happen. Secondly, I have no idea what advisor I even worked with as she never introduced herself. I actually had to ask the cashier what her name was and she apologized on her behalf because apparently it's a common issue. Sales portion of the building is clean and aesthetically pleasing but the service portion is hideous. Super awkward sitting 4ft away from someone staring at you in the recliner, dingy yellow walls, needed a map to find the bathroom from service, etc. There is a bathroom thru this door from service...sound good right? Well when you walk thru the door you find a hallway...is the bathroom in said hallway? nope. Once again had to find an employee to assist me in finding the bathroom. Offered a car wash if I was willing to wait for it...cool. Except that it doesn't dry your car so they give you back a wet car in February. More

Jared, Jack, and Ali were all great to work with. They were very up front with me and did not pressure me into anything. They educated me on all the available options and made sure my experience was posi were very up front with me and did not pressure me into anything. They educated me on all the available options and made sure my experience was positive and hassle free. I visited a few other dealerships where I was put in high pressure situations and intimidated by 3 or 4 sales staff members. That was not the case here and I would recommend this be the starting and ending place of any car shopping. More

I purchased a Used Nissan Maxima in January of 2013. Love the car, as I am on the 3rd Nissan from Lou Fusz. Katy Webb was my sales person. She did a great job in finding me the car I was interested in Love the car, as I am on the 3rd Nissan from Lou Fusz. Katy Webb was my sales person. She did a great job in finding me the car I was interested in The pricing was right on including my trade. I was unhappy about one part of the sale which did not get resolved. I wrote a letter to Mr Fusz about the problem and it was promptly attended to within a week. I cannot say enough about the great customer service and great attitude of the people I have encountered at the dealership. I highly recommend the Lou Fusz Nissan dealership for sales and service. Sincerely Marilyn Keimon More