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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
April 05, 2019
Very informative Found the best deal possible to get rid of negative equity. Will Be coming back when I need a new car with the same salesman. Found the best deal possible to get rid of negative equity. Will Be coming back when I need a new car with the same salesman. More
by Cesar
Employees Worked With
Jared Hietikko
April 04, 2019
Jeep Grand Cherokee Joe has been the most helpful sales person I have ever worked with. We have bought 4 vehicles from this dealer. Huge shout out to Joe for his patience Joe has been the most helpful sales person I have ever worked with. We have bought 4 vehicles from this dealer. Huge shout out to Joe for his patience and his helpless efforts to get us the right car at the right price. I would never buy a car from anywhere else. The honesty this dealer has is unmatched to any other car buying experience I have ever had. Thank you team for the great work. More
by J.a.ramirez21
Employees Worked With
Joe Bradley
April 04, 2019
Great Dealershp! This is a great dealership with wonderful people. I highly recommend coming here! Not only is their customer service top notch, but they do great thin This is a great dealership with wonderful people. I highly recommend coming here! Not only is their customer service top notch, but they do great things within the community also! More
by ToplessJeepChick
Employees Worked With
Austin Hobday
April 03, 2019
Lots of options and a fair price They were able to give us options and helped explain costs of the new car. While the car price could not be lowered, the manager was able to match the They were able to give us options and helped explain costs of the new car. While the car price could not be lowered, the manager was able to match the internet price for the car. More
by Toni D.
Employees Worked With
George Metry, Chloe C. Adams
April 03, 2019
They listened to me and made my experience enjoyable. Chloe and Mario really worked hard on getting the deal I wanted. They were friendly, professional and understanding would definitely come here again f Chloe and Mario really worked hard on getting the deal I wanted. They were friendly, professional and understanding would definitely come here again for my next purchase. More
by Sparkle 7
Employees Worked With
Mario Gentry, Chloe C. Adams
April 03, 2019
Excellent customer service and great quality vehicles I was looking for a small SUVtype of car but didn’t really know what I wanted. I told them my budget and they found this awesome blue Jeep that was pe I was looking for a small SUVtype of car but didn’t really know what I wanted. I told them my budget and they found this awesome blue Jeep that was perfect. They didn’t have it in house the day I stopped in but when they got it back Jared stored it away any made sure it got all cleaned up for me. Mark was really great to deal with, laid back and easy going. I didn’t feel like I was getting taken advantage of at all and I got a great price for the Jeep. After the paperwork, Jared made sure he came out and showed me how to sync up my phone to the car and all the other cool little things about it. I will always go back just because of them and their amazing customer service! Thanks for the new ride! More
by Samtastic88
Employees Worked With
Jared Hietikko, Mark Bisciotti
April 03, 2019
Paul Dome is your man! Bought a 2015 Jeep renegade at an affordable price. Overall happy with the service and Paul’s patience! I’m excited and ready to drive my first car! Bought a 2015 Jeep renegade at an affordable price. Overall happy with the service and Paul’s patience! I’m excited and ready to drive my first car! More
by Yuri
Employees Worked With
Paul A. Dome
April 01, 2019
Paul rocks! We came in to buy a car and Paul helped us out. Very helpful and very knowledgeable. I would highly recommend Paul as a salesman We came in to buy a car and Paul helped us out. Very helpful and very knowledgeable. I would highly recommend Paul as a salesman More
by Dan
Employees Worked With
Paul A. Dome
March 31, 2019
Used Car The signing process took longer than necessary (close to an hour), but the negotiating process went fairly smoothly. Was able to negotiate prices and The signing process took longer than necessary (close to an hour), but the negotiating process went fairly smoothly. Was able to negotiate prices and staff was friendly with a good sense of humor. More
by Person397
Employees Worked With
Paul A. Dome
March 30, 2019
Nice job Helpful staff and great deal. Had a hard time with getting the car on time due to the detaiers, but Robert and Ray helped us out. Helpful staff and great deal. Had a hard time with getting the car on time due to the detaiers, but Robert and Ray helped us out. More
by Bradw
Employees Worked With
Robert Taylor
