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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.1
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,543 reviews

March 29, 2019

Grand cherokee lease Second Jeep purchase from Napleton in the last year. Everytime i come back the purchase gets easier and easier. Told Jared what i was looking to do an More

by Jeep rocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ingram, Jared Hietikko
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Grand cherokee lease

March 29, 2019

Mi primer experiencia Thank you so much Irwing Medina to be pacient and give a good y beautyfull car and thanks my brother too, you always are with me, I love you brother : More

by Leny28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Leny28! We hope we can continue to be of service to you down the road! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 29, 2019

Buyer Beware - HUGE Hidden Fees We test drove a 2018 Jeep with 12,000 miles and he was very knowledgeable. When it came to numbers, they gave me wanted I wanted for my car, but then More

by Jeepers Creepers.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George , Mason Schweinzger
Apr 23, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to Roger Clegg our Customer Relations Manager at (847) 797-4952 to discuss this further.

Apr 23, 2019 -

Jeepers Creepers. responded

It’s been almost a month and now there’s a response to my review. There’s no way that I would purchase a vehicle then and no way I would ever purchase a vehicle from a Napleton dealership in the future. I see they only ask for a review from people that have bought a car ... I wonder how many unsatisfied people there are out there that have not provided a review. I was ready to purchase that day. Thankfully, I found another vehicle at a wonderful dealership that evening - Griffin in Jefferson, WI, which was about the same drive for me to either store. Ref worth the drive. In and out in less than an hour with no hassle, no hidden fees, no issues. Great dealership! Great people! Great selection! And they gave me a better price for my trade, a better price for the Jeep I bought with more amenities. I belong to a few Jeep clubs and I have warned everyone about Naoketon’s and many agree.

March 29, 2019

Paul’s a keeper Bought a grand caravan for my business excellent pricing friendly folks. Great establishment. Good sales representation, patient with old people. Help More

by Grove memorial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salgado, Marcin Kalita, Paul A. Dome
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Grove Memorial, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 28, 2019

Everything went great All I can say is Austin the sales guy was great well-rounded in the vehicle that I purchased. He answered every question i had. The finance manager ex More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hobday
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Steve! We hope we can continue to be of service to you down the road! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 28, 2019

Great Experience Went in to get a car . Everyone was friendly and helped me out. Tina helped me find a car that I liked and Felt comfortable with . I will recommend to More

by Valeria12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Zamora
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Valeria12! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 28, 2019

Mi nueva journey Gracias a Irving pudimos agarrar una nueva troca y con la ayuda de rj nos logró mi nueva journey. Vengan a ver a Irving a napleton Arlington heights. More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Medina, R J Caudill
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Antonio, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 27, 2019

Ask for Joe If you want a down to Earth honest guy ask for Joe Bradley. He is very knowledgeable and friendly. He wants to take care of you not just sell any ve More

by zywicki99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bradley
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 26, 2019

Great experience Got referred to Austin and Napleton’s through a Jeep club and the experience did not disappoint. Treated respectfully and felt great after the deal wa More

by RubiX-14
Recommend Dealer
Yes
Employees Worked With
Jody Adams, Austin Hobday
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Rubix-14! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

March 26, 2019

Looking for 1st car for my son Marquis did a great job. He was polite showed us what they had in the model we were looking for and was not pushy. He answered all our questions and m More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Singleton
Apr 08, 2019 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, John C! We hope we can continue to be of service to you down the road! Douglas Adams Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

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