Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,540 reviews
February 20, 2019
Great Awesome experience. Everyone was great. From the moment I walked in, everyone was helpful and kind. I’ll be back when I’m ready for another car. Awesome experience. Everyone was great. From the moment I walked in, everyone was helpful and kind. I’ll be back when I’m ready for another car. More
by SteveR
February 19, 2019
Good experience Form start to finish was a great experience I didn't feel rushed and they explained everything to me and answered my questions before I sign any paper Form start to finish was a great experience I didn't feel rushed and they explained everything to me and answered my questions before I sign any paperwork to make sure I understood everything. Overall Jared was one of the best sales reps I've dealt with in buying a car. More
by TheresaJ128
Employees Worked With
Norm Rich, Jared Hietikko, R J Caudill
February 19, 2019
Great service when buying a new car ! We saw a car online and called to check it out. As soon as we arrived the car was pulled up and ready for a test drive. Our associate David was prompt We saw a car online and called to check it out. As soon as we arrived the car was pulled up and ready for a test drive. Our associate David was prompt in getting our price in a good spot for us. Would certainly return to this location. More
by Malibu424
February 18, 2019
Very good me and my family have bought several cars from Napleton and today we bought yet another car. All the staff are very friendly and welcoming and helpful me and my family have bought several cars from Napleton and today we bought yet another car. All the staff are very friendly and welcoming and helpful 10/10 service! More
by Small hat
Employees Worked With
John Phelan
February 18, 2019
Great experience Very positive experience, highly recommended. Very friendly and helpful staff. Took the headache of buying a car away. Very nice, inviting and warm at Very positive experience, highly recommended. Very friendly and helpful staff. Took the headache of buying a car away. Very nice, inviting and warm atmosphere. They make you feel welcome More
by Asia.swiech
Employees Worked With
Mario Gentry, Tina Zamora
February 18, 2019
Friendly and Speedy After laughably negative experiences at two other local Chrysler dealerships, we had a smooth and enjoyable experience at Napleton with David. Come on After laughably negative experiences at two other local Chrysler dealerships, we had a smooth and enjoyable experience at Napleton with David. Come on over and see for yourself! More
by Slfblue
Employees Worked With
David Urritia, Chad Ingram, R J Caudill, Vanessa Mhango
February 18, 2019
2019 Pacifica chrysler As with everyone the car buying experience is not the most fun but Mason our sales person made it as enjoyable as possible. The only piece I did not l As with everyone the car buying experience is not the most fun but Mason our sales person made it as enjoyable as possible. The only piece I did not like was the savings shown online were not the actual savings offered. It would be nice if these savings were explained on the website for all dealerships. More
by Ihatebuyingcars!
Employees Worked With
Jason Goldberg, Mason Schweinzger
February 17, 2019
Thanks Jared and chad Both Jared and Chad went up an above any other car dealership I’ve even been too. I’ve always wanted this car, been to multiple dealerships and first Both Jared and Chad went up an above any other car dealership I’ve even been too. I’ve always wanted this car, been to multiple dealerships and first things first they get a credit app and then show me a used junk car... my credit is not the best. But Jared moved three cars to get the car i came in on out and let me take it for a spin. Knowing my credit situation. A salesperson that cares about the customer, that goes too the next level to make sure the customer is satisfied. And chad is the guy who made it work with the bank! Thanks guys I’ll be back! More
by Jd3
Employees Worked With
Chad Ingram, Jared Hietikko
February 17, 2019
Interaction Awesome, great response. Good guy who cares. You won't be sorry. Questions answerd, concerns addressed. Stop in and ask for him or send an internet q Awesome, great response. Good guy who cares. You won't be sorry. Questions answerd, concerns addressed. Stop in and ask for him or send an internet question. He's on top of it. More
by Cbo721
Employees Worked With
Austin Hobday
February 16, 2019
Thank Jared Jody and Ray Got a new Jeep from Napleton Arlington heights. These guys are awesome, Best Jeep Dealer out there and the best prices, I’ll be back when my lease is Got a new Jeep from Napleton Arlington heights. These guys are awesome, Best Jeep Dealer out there and the best prices, I’ll be back when my lease is up More
by Charlie
Employees Worked With
Jared Hietikko
