Napleton's Arlington Heights Chrysler Dodge Jeep Ram

2019 Scat Pack Charger Overall a fair experience. Received a decent deal on my Scat Pack. They got me in a out in a timely manner. Only issues I had is the finance manager i Overall a fair experience. Received a decent deal on my Scat Pack. They got me in a out in a timely manner. Only issues I had is the finance manager is very pushy to pick up extra warranties when signing. & lastly they advertise extremely low prices to get you in and then most people won’t qualify for all the discounts/incentives for you to receive the vehicle at the offered price. More

Jason is the best! I had a very specific search and idea of what I needed done. Jason was a joy to work with and was able to find me the perfect Jeep Grand Cherokee. The I had a very specific search and idea of what I needed done. Jason was a joy to work with and was able to find me the perfect Jeep Grand Cherokee. The process He is knowledgeable, not pushy, and good at what he does. The whole process was smooth as butter. Can’t recommend working with him enough. More

Dodge Ram 1500 Thank you Jason E. for making this deal quickly. We knew what we wanted and what our maximum price was and you delivered. We brought two little childr Thank you Jason E. for making this deal quickly. We knew what we wanted and what our maximum price was and you delivered. We brought two little children and you were patient with us. We will consider buying more vehicles here if the price is right. Our only negatives are below. They did not having the vehicles ready ahead of time (we called throughout the week and the day of, but this was not Jason’s fault). We called about the pricing ahead of time as well. It was disappointing that the fees jumped way above what it did on a different car we bought new months prior. We were able to make a deal with the Dodge Ram. Overall, we are satisfied with our purchase and happy with Jason. His overall attitude and efficiency was awesome. Norm was an informative, kind man that didn’t waste our time. He was quick and efficient (although his information on warranties was disappointing, Dodge should do better with their warranties). More

Honest and friendly Tina was very friendly and knowledgeable throughout the entire experience. She listened to my needs and was able to help me find a car that fits perfe Tina was very friendly and knowledgeable throughout the entire experience. She listened to my needs and was able to help me find a car that fits perfectly for my lifestyle. I would highly recommend her to my friends and family and I will definitely be back in the future when purchasing my next car. More

Years with JOTR Amazing place, awesome people! I have visited and Jeep shopped at this establishment! I have attended many Jeeps On The Run events! Pleased every vis Amazing place, awesome people! I have visited and Jeep shopped at this establishment! I have attended many Jeeps On The Run events! Pleased every visit! More

Toyota camry Thanks Jared for your help with finding me the right car at the right price, I’d recommend Napleton to all my friends and family for a new or used car Thanks Jared for your help with finding me the right car at the right price, I’d recommend Napleton to all my friends and family for a new or used car they are great More

Friendly, not overly aggressive My daughter and I were looking for her first car to buy. She saved the money, and we saw one that seemed worth a shot. It wasn't, but Austin took th My daughter and I were looking for her first car to buy. She saved the money, and we saw one that seemed worth a shot. It wasn't, but Austin took the time to find out what we were looking for and our price range. He gave us three other options. They were good, but not what she was looking for in a car. He and his manager then offered a very good deal on a car that was just over her budget. We discussed but decided it was just too much. Austin never pressured us, and was always able to answer our questions thanks to his knowledge on cars. He spent the afternoon with us, and even though we walked away without a car, he wished us a successful hunt. It was a rare experience to have a friendly and helpful salesman who didn't want to sell us any car, but the right car for my daughter. I never thought I would say this, but it was a positive experience despite not finding a car. I hope to have the chance to work with Austin again. More

Thanks Jared and chad for your help Thank you Jared and Chad for your help with the new Jeep. These guys aren’t like your typical car dealer. They care about your wants and needs... Thank you Jared and Chad for your help with the new Jeep. These guys aren’t like your typical car dealer. They care about your wants and needs... More

Great place for all ur Jeep needs Over all a great place to shop for all ur car needs they have many beautiful jeeps along with other beautiful vechicles for everyone’s need Over all a great place to shop for all ur car needs they have many beautiful jeeps along with other beautiful vechicles for everyone’s need More

Fantastic diagnostic work on an electrical issue w my tailga Brought my '12 JK in for a tailgate locking issue that I couldn't figure out. I had another dealership try to sell me on the TIPM or a half dozen othe Brought my '12 JK in for a tailgate locking issue that I couldn't figure out. I had another dealership try to sell me on the TIPM or a half dozen other things for bookoo dinero.... Learned about Napleton via Jeeps on the Run and took it in. Took several hours, but they found the short. A simple splice patch and I was good as new for just a couple hundred bucks rather than nearly $1,000+... Major tip of the hat to the service department! More