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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
February 07, 2019
Good people here! No hassle buying experience. Dealership is in a convenient location, no pressure! Apart from hidden fees, no complaints. David was very straightforward with the whole process, whi Dealership is in a convenient location, no pressure! Apart from hidden fees, no complaints. David was very straightforward with the whole process, which I appreciate. Being more upfront with the used car fee would bring this up to five. More
by Bash83
Employees Worked With
David Urritia
February 07, 2019
Great service and great experience! Very resourceful and patient. Answered all of our questions, and helped us choose the truck we were in love with! Irving helped us feel comfortable Very resourceful and patient. Answered all of our questions, and helped us choose the truck we were in love with! Irving helped us feel comfortable and excited for our new purchase. More
by Mbmendoza1215
Employees Worked With
Irving Medina
February 06, 2019
David Urrutia sale of Jeep Cherokee Dealership was great David was excellent. Was very stubborn with my price but David helped me weigh my options and really helped my figure out my budg Dealership was great David was excellent. Was very stubborn with my price but David helped me weigh my options and really helped my figure out my budget and what I could afford. More
by KINGintheNORTH
Employees Worked With
David Urritia
February 06, 2019
Great dealership Excellent service department, friendly and They Strive, to make you a satisfied customer. The management really goes out of there way in service dep Excellent service department, friendly and They Strive, to make you a satisfied customer. The management really goes out of there way in service department and related areas to get the job done right. More
by Eric.larson0
Employees Worked With
Doug Adams
February 06, 2019
Great people to work with Went to Napleton to buy a 2019 Jeep Grand Cherokee limited. Got a great price from great people who work there. My salesman was Chris Powell who was v Went to Napleton to buy a 2019 Jeep Grand Cherokee limited. Got a great price from great people who work there. My salesman was Chris Powell who was very knowledgeable and helpful. The finance manager was Razzak Khader who was great. On talking to Razzak I found out we went to the same high school in Chicago, although 30 years apart. The people at the dealer showed me a little nick on the bumper that I didn’t see. They said it was unacceptable on a new car and they were going to replace it with a new piece. Douglas Adams the customer relations manager and Jerome audit in service were amazing. They looked out for me like I was family. Great car buying experience. Highly recommend More
by Jeffrey s
Employees Worked With
Razzak Khader, Jerome Udit, R J Caudill, Doug Adams
February 05, 2019
Beyond Happy with Jared and his service! Jared made my first car buying experience the easiest it could’ve ever been!! Will definetely be back to see him for future purposes! Highly recommend Jared made my first car buying experience the easiest it could’ve ever been!! Will definetely be back to see him for future purposes! Highly recommend him and Napeltons! More
by mfliess04
Employees Worked With
Chad Ingram, Jared Hietikko
February 04, 2019
Great buying experience Normally hesitant of dealerships and sales people. Not a problem today. Jason E. was very friendly and helpful throughout the purchase. Would definite Normally hesitant of dealerships and sales people. Not a problem today. Jason E. was very friendly and helpful throughout the purchase. Would definitely send him anyone looking to purchase. More
by JP
Employees Worked With
Jason Ebbole
February 02, 2019
Got the car I wanted with the help from salesman Q. Good service and friendly staff. Got the got that I want and I am a happy customer. Very helpful and knowledgeable team, knew what they were talking a Good service and friendly staff. Got the got that I want and I am a happy customer. Very helpful and knowledgeable team, knew what they were talking about. More
by BSimm
Employees Worked With
Marquis Singleton, Mario Gentry
February 02, 2019
Leaving happy as can be Came in today to look at a lancer, Jason did everything possible to make my first personal car experience as great as I could hope for. Selection is b Came in today to look at a lancer, Jason did everything possible to make my first personal car experience as great as I could hope for. Selection is big and deals are great, can’t beat it! More
by Zedsdead09
Employees Worked With
Pedro Salgado, Jason Ebbole
February 02, 2019
Lease Great guys, very smooth process. Shoutout Mary Kate Napleton for booking me up with these dudes. Jeep Compass all the way see you guys in a few years Great guys, very smooth process. Shoutout Mary Kate Napleton for booking me up with these dudes. Jeep Compass all the way see you guys in a few years More
by Johnl
Employees Worked With
Irving Medina, Brandon Damerjian
