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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
January 29, 2019
Great people Great customer service, friendly staff, went the extra mile to get me to my price range. They have a very great selection of cars to choose from. Great customer service, friendly staff, went the extra mile to get me to my price range. They have a very great selection of cars to choose from. More
by Mustang
Employees Worked With
David Urritia
January 29, 2019
Very helpful Initially went in just for service on my JK Wrangler. Have been looking at possibly getting into a new JL. Mason was a great listener and found me a p Initially went in just for service on my JK Wrangler. Have been looking at possibly getting into a new JL. Mason was a great listener and found me a perfect match to fit my needs. Made the whole process simple and took time to answer all my questions. More
by rosoria76
Employees Worked With
Antar Alvarez, Razzak Khader, Norm Rich, Mason Schweinzger
January 29, 2019
Great experience! We purchased a new car today after finding a vehicle that caught our interest online. We were very happy with the customer service and the final price We purchased a new car today after finding a vehicle that caught our interest online. We were very happy with the customer service and the final price reached. Would definitely recommend Austin and Napleton! More
by Tjw
Employees Worked With
Austin Hobday
January 27, 2019
Favorite car salesman Mason was extremely understanding and patient throughout the entire process. He handled a difficult customer like a professional. He knew everything a Mason was extremely understanding and patient throughout the entire process. He handled a difficult customer like a professional. He knew everything about the car I was buying and is overall a great addition to this dealership. If I were to ever buy a car again I will be returning here and recommending him to friends and family. More
by Emily_jurak
Employees Worked With
Mario Gentry, Mason Schweinzger
January 26, 2019
Great attentive service I worked with Austin over several days in and outside of office hours. He went through great lengths to really help me out and most importantly he nev I worked with Austin over several days in and outside of office hours. He went through great lengths to really help me out and most importantly he never once tried to push me into something I really didn't need. I feel like I was treated with respect and walked away with a great deal. Also these guys were able to pull some mean strings to work out in my favor!!!! Thank you very much I love my new truck!!! More
by bendourek1
Employees Worked With
Mario Gentry, R J Caudill, Austin Hobday
January 26, 2019
Recovered from an initial bad experience I was here a few months ago to purchase a new Jeep and was so unhappy with the service, I left empty handed and frustrated. I returned because they ha I was here a few months ago to purchase a new Jeep and was so unhappy with the service, I left empty handed and frustrated. I returned because they had the exact Jeep I wanted and the service was 100% better. More
by HonestReview
Employees Worked With
Jason Ebbole
January 26, 2019
Dodge Durango R/T Austin helped to address all of our concerns and worked with us on price to the best of his ability. The car I originally came in for was not on the l Austin helped to address all of our concerns and worked with us on price to the best of his ability. The car I originally came in for was not on the lotnwhen we arrived. He apologized and worked with us to get this car at the price I wanted so that we could drive out with it. I appreciate all his help and effort to make this deal go as smoothly as possible. More
by Hollyjoyx
Employees Worked With
Austin Hobday
January 26, 2019
Great Napleton did a very good job of getting me the exact car I wanted at the exact price I wanted. I can't say enough good things! Napleton did a very good job of getting me the exact car I wanted at the exact price I wanted. I can't say enough good things! More
by Jeep
Employees Worked With
John Phelan
January 26, 2019
Great Service The service was great, the SPs were really knowledgeable and friendly. Got a great deal as well— thanks guys. i’ll be back here in the future The service was great, the SPs were really knowledgeable and friendly. Got a great deal as well— thanks guys. i’ll be back here in the future More
by andrewruby34
Employees Worked With
Mason Schweinzger
January 26, 2019
Nice time I wasn't sure which car I wanted to go with, but jeep Won me over! My sales guy John Phelan and his boss George made my process quick and easy! I wasn't sure which car I wanted to go with, but jeep Won me over! My sales guy John Phelan and his boss George made my process quick and easy! More
by Phat screen
Employees Worked With
George Metry, John Phelan
