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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
January 05, 2019
BEST SALESMAN EVER!! Jason is AMAZING! He was honest, helpful and patient throughout the whole process! ( all 5 months of it)!!!! I highly recommend him to anyone buying a Jason is AMAZING! He was honest, helpful and patient throughout the whole process! ( all 5 months of it)!!!! I highly recommend him to anyone buying a car. He went above and beyond!!!!! More
by Alexandra King
Employees Worked With
Jason Ebbole
January 04, 2019
Took 7 hours to buy a car! Took 7 hours. They jacked up the price 6000.00! Told we HAD to get extended warranty for 2.5k. They are thieves and scammers. Took 7 hours. They jacked up the price 6000.00! Told we HAD to get extended warranty for 2.5k. They are thieves and scammers. More
by Takenforaride
Employees Worked With
Mason Schweinzger
January 04, 2019
Napleton I honestly didn't think anything was going to happen tonight but John and his manager antar put more money in my trade and gave me a better rate than I honestly didn't think anything was going to happen tonight but John and his manager antar put more money in my trade and gave me a better rate than my credit union! Napleton for life!, More
by Warm hands
Employees Worked With
John Phelan
January 04, 2019
Got exactly what I wanted I got the car I wanted and the deal I wanted. What more can I say? Jerry made it happen; he was honest and didn't try to sell me something over and I got the car I wanted and the deal I wanted. What more can I say? Jerry made it happen; he was honest and didn't try to sell me something over and above what I could afford. More
by jeepdude
Employees Worked With
jerry lopata
January 04, 2019
GREAT EXPERIENCE !!!! Very helpful , very kind , was honest throughout the whole process. I came in with one goal and I told him that goal . Helped me achieve that goal by Very helpful , very kind , was honest throughout the whole process. I came in with one goal and I told him that goal . Helped me achieve that goal by being a great salesmen More
by ceb933
Employees Worked With
Jason Ebbole
January 04, 2019
I'm thrilled! My salesman did a very good job of explaining all the features and helping me and my buddy get financed. Can't say enough good things about Napleton. My salesman did a very good job of explaining all the features and helping me and my buddy get financed. Can't say enough good things about Napleton. Bam baby! More
by General
Employees Worked With
Mario Gentry, John Phelan
January 04, 2019
a Dealership that’s true to it word. The entire experience was a pleasure. Great customer service from beginning to end. Robert listened and found something for me instantly. He was ve The entire experience was a pleasure. Great customer service from beginning to end. Robert listened and found something for me instantly. He was very thorough in how the transaction was unfolding. A great asset to Napleton! More
by tdwmjh
Employees Worked With
Robert Taylor
January 03, 2019
Everything went better than expected! I didn't plan on buying a car today, but I was offered such a crazy deal, I just couldn't pass it up! Well done Napleton! I didn't plan on buying a car today, but I was offered such a crazy deal, I just couldn't pass it up! Well done Napleton! More
by Ugg
Employees Worked With
Chad Ingram, John Phelan
January 03, 2019
Great customer service Robert was awesome he worked to get the car I wanted in the price range I needed and explained all the different benefits and price points between buy Robert was awesome he worked to get the car I wanted in the price range I needed and explained all the different benefits and price points between buying and leasing. Thank you More
by Llllaurenw
Employees Worked With
Robert Taylor
January 03, 2019
worst service ever 2018 CHRYSLER PACYFICA rusty hood was there twice they took photos, then call them 5 or more times every time they said someone will call you back and 2018 CHRYSLER PACYFICA rusty hood was there twice they took photos, then call them 5 or more times every time they said someone will call you back and take care of this. One guy from service show me pic that my car is not the only one there is A LOT MORE with rust !!! Now is more than 2 months still waiting :( More
by Jack
Employees Worked With
Jose+ few more
