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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
January 03, 2019
worst service ever 2018 CHRYSLER PACYFICA rusty hood was there twice they took photos, then call them 5 or more times every time they said someone will call you back and 2018 CHRYSLER PACYFICA rusty hood was there twice they took photos, then call them 5 or more times every time they said someone will call you back and take care of this. One guy from service show me pic that my car is not the only one there is A LOT MORE with rust !!! Now is more than 2 months still waiting :( More
by Jack
Employees Worked With
Jose+ few more
January 03, 2019
Everything went better than expected! I didn't plan on buying a car today, but I was offered such a crazy deal, I just couldn't pass it up! Well done Napleton! I didn't plan on buying a car today, but I was offered such a crazy deal, I just couldn't pass it up! Well done Napleton! More
by Ugg
Employees Worked With
Chad Ingram, John Phelan
January 03, 2019
Great customer service Robert was awesome he worked to get the car I wanted in the price range I needed and explained all the different benefits and price points between buy Robert was awesome he worked to get the car I wanted in the price range I needed and explained all the different benefits and price points between buying and leasing. Thank you More
by Llllaurenw
Employees Worked With
Robert Taylor
January 03, 2019
My experience at Napleton's My car dealer was friendly and a knowledgeable of the questions and concerns about the car that I purchased and worked to get me the best price he cou My car dealer was friendly and a knowledgeable of the questions and concerns about the car that I purchased and worked to get me the best price he could .... Thanks Jason E. More
by Terry
Employees Worked With
Jason Ebbole
January 02, 2019
Purchase my car all thanks to Jason. When shopping for a vehicle, I highly recommend seeking out Jason and purchasing your vehicle through him. Very personable and does a solid job making When shopping for a vehicle, I highly recommend seeking out Jason and purchasing your vehicle through him. Very personable and does a solid job making car buying easy. I know I’ll be going back to purchase my next vehicle at Napleton with Jason as my salesman. More
by ChargerFan11
Employees Worked With
Jason Goldberg, Jerome Udit, Mark Bisciotti
January 02, 2019
Had a nice time Buying a car is such a pain in the butt, however my salesman John made Sure I was happy and i left with a new car! Buying a car is such a pain in the butt, however my salesman John made Sure I was happy and i left with a new car! More
by Beep
Employees Worked With
John Phelan
January 02, 2019
Good dealership, better people We came back to this dealership after a few months of visiting other dealerships. The individual we originally worked with was off but the gentleman We came back to this dealership after a few months of visiting other dealerships. The individual we originally worked with was off but the gentleman we dealt with was very good at explaining the vehicle and features. The experience for purchasing this car was pretty painless More
by Afdradar
Employees Worked With
Irving Medina
January 01, 2019
Like Family❣️ Having bought three Jeeps from Napleton, they must be doing something right. We have a Jeep Latitude 2014, Jeep Patriot 2016 and Jeep Compass 2017! Sa Having bought three Jeeps from Napleton, they must be doing something right. We have a Jeep Latitude 2014, Jeep Patriot 2016 and Jeep Compass 2017! Sales and a fair price are important, but services makes customers keep coming back. We were sorry to learn that Scott left Napleton, but happy to know that Jerome has stayed. Employee longevity is important. It helps build a feeling of family. I was disappointed not to see Doug Adams at our last visit. I hoped that he was on vacation, but didn’t see him listed under staff. It would be a major loss to Napleton not to have him. He is so efficient and friendly. More
by Patricia Hastings
Employees Worked With
Marquis Singleton, Mario Gentry, Jerome Udit, Paul A. Dome, R J Caudill
January 01, 2019
I'm so happy I've been trying to look at it getting out of my parents car for a long time now and my salesmen John hook me up with a car. Great place to do busines I've been trying to look at it getting out of my parents car for a long time now and my salesmen John hook me up with a car. Great place to do business! More
by Racecar
Employees Worked With
Mario Gentry, John Phelan
December 30, 2018
cherokee lease Leased a new cherokee from Jared he did a great job explaining everything to me. ive bought multiple cars from dealerships before and for Jared being Leased a new cherokee from Jared he did a great job explaining everything to me. ive bought multiple cars from dealerships before and for Jared being a 20 yr old salesperson i have to say not only the knowledge of the jeep brand but very professional as well. wouldnt hesitate to refer Jared and Napleton to all my friends and family in the market for a new vehicle More
by Jeep girl
Employees Worked With
Jared Hietikko
