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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
November 13, 2018
Excellent experience! Very happy with my purchase! I was very impressed with the staff and facility at Arlington Heights Napleton Jeep. James King and Mario Gentry did an amazing job! They have the rig I was very impressed with the staff and facility at Arlington Heights Napleton Jeep. James King and Mario Gentry did an amazing job! They have the right stuff! They helped me immensely in the confidence of my purchase of a Grand Cherokee. I was so happy with the attention they gave me, their expertise and demeanor. I love being a Jeep owner with James, Mario and Napleton Jeep at Arlington Heights having my back. I fully expect that when I refer friends and family to Arlington Heights Jeep, they will have the same, excellent experience! Sincerely-- Ryan More
by Keller4786
Employees Worked With
James King, Mario Gentry
November 13, 2018
A very happy customer! Thanks to salesman Austin! My overall experience was very detailed working with Austin, Saleman, Norm in the vehicle warranty dept. and Don in finance dept. A very knowledgeabl My overall experience was very detailed working with Austin, Saleman, Norm in the vehicle warranty dept. and Don in finance dept. A very knowledgeable, well staffed dealership. I am extremely happy once again buying my third Jeep in a 25 year period. I am for sure a jeep customer and the saleman, Austin helped me get the Jeep I wanted. Thanks for your patience with me, I know I had several questions and concerns relating to my purchase and budget, but you made it work for me. Austin went out of his way to make sure I drove away with my New Shiny Firecracker Red Wrangler!. Thank you Napeltons! Austin is a great asset to your dealership! Cordially, Phyllis Peters Proud New Jeep Owner Again! More
by Katella
Employees Worked With
Bill Ioannitis, Norm Rich, Austin Hobday
November 12, 2018
They got it done! I wanted to buy a Jeep Compass for a long time but I didn't have the best credit. John and his manager Chad you got me a crazy interest rate and the p I wanted to buy a Jeep Compass for a long time but I didn't have the best credit. John and his manager Chad you got me a crazy interest rate and the payment that works for me. So now I'm driving in my new Jeep Compass and I can afford it now and it will help my credit in the future. Overall I'm very happy with my experience. Go John! More
by CD Playa
Employees Worked With
Chad Ingram, John Phelan
November 10, 2018
Delightful Haggle free, easy to work with buying experience. Friendly staff. Dealership staff, is honest, polite, considerate of others & friendly. Makes you fe Haggle free, easy to work with buying experience. Friendly staff. Dealership staff, is honest, polite, considerate of others & friendly. Makes you feel like your working with family. More
by Bambaby968
Employees Worked With
Jody Adams, Chad Ingram, Jerome Udit, Tina Zamora
November 10, 2018
Ist time here Sales went quick with only minimal haggling. Strange process with a 'middle man' explaining warranties and the normal add on warranties. Finance went Sales went quick with only minimal haggling. Strange process with a 'middle man' explaining warranties and the normal add on warranties. Finance went very fast. All the people we had contact with were very pleasant a d did their jobs perfectly. More
by Drock
Employees Worked With
Razzak Khader, Jason Ebbole
November 10, 2018
Very much happi I drove my friends Chrysler 300 and I liked everything about it so I decided to try to buy one for myself. My salesman John made the experience very s I drove my friends Chrysler 300 and I liked everything about it so I decided to try to buy one for myself. My salesman John made the experience very smooth and he got me the best price. Overall I'm very happy with everything Napleton has done and I would recommend More
by U will happy
Employees Worked With
Mario Gentry, George Metry, John Phelan
November 09, 2018
Robert Taylor is an EXCELLENT sales person...he was courteous, knowledgeable and efficient..I have purchased many vehicles over the years and Robert stands out as is an EXCELLENT sales person...he was courteous, knowledgeable and efficient..I have purchased many vehicles over the years and Robert stands out as one of the best sales people I have encountered...thx, Robert More
by JTM 3322
Employees Worked With
David Rich, Robert Taylor
November 09, 2018
Great I came on a new car that was too much money,but Tina and Mario found me the perfect car that fits my family. I’m so happy to be in a vehicle that is I came on a new car that was too much money,but Tina and Mario found me the perfect car that fits my family. I’m so happy to be in a vehicle that is safe for my wife to drive. They did great More
by Redcamaro89
Employees Worked With
Mario Gentry, Tina Zamora
November 08, 2018
Exceptional service Above and beyond in customer care. Made sure all of our needs and requirements for a car were met. Mario Gentry was also very helpful and did all he c Above and beyond in customer care. Made sure all of our needs and requirements for a car were met. Mario Gentry was also very helpful and did all he could to keep us as customers and as future customers. More
by Todd
November 08, 2018
GREAT SERVICE I came in just to get some prices for a used wrangler with a lift kit and these guys gave me a killer deal on it! wound up trading two vehicles for th I came in just to get some prices for a used wrangler with a lift kit and these guys gave me a killer deal on it! wound up trading two vehicles for this one. Very fair prices. Thank you NAPLETONS! More
by Jeepman1972
Employees Worked With
Mario Gentry, R J Caudill, Joe Bradley
