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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
November 04, 2018
Great experience Great sales team Mason and Jared got me in my dream truck at napleton in Arlington heights I'll tell everyone I'd you need a vehicle this is the plac Great sales team Mason and Jared got me in my dream truck at napleton in Arlington heights I'll tell everyone I'd you need a vehicle this is the place to go More
by Samwylie
Employees Worked With
Adam grubbs, Jared Hietikko, Mason Schweinzger
November 03, 2018
Used car purchase Friendly, accommodating service. Able to come to a fair agreement quickly and move on with the day. Very much appreciated and look forward to future Friendly, accommodating service. Able to come to a fair agreement quickly and move on with the day. Very much appreciated and look forward to future dealings. More
by Steve0426
Employees Worked With
Jason Ebbole
November 03, 2018
Dodge 3500 Tina and RJ helped me out tremendously. Everything was smooth and they made sure everything was on point with my delivery. You guys rock! Thank you Tina and RJ helped me out tremendously. Everything was smooth and they made sure everything was on point with my delivery. You guys rock! Thank you More
by dodge3500
Employees Worked With
R J Caudill, Tina Zamora
November 03, 2018
Go here! Jason was very attentive and was very respectful. He was able to talk to the managers and get me an awesome deal. Highly recommend this place! Jason was very attentive and was very respectful. He was able to talk to the managers and get me an awesome deal. Highly recommend this place! More
by Hlcurci
Employees Worked With
Lisa Pugh-Williams, Jason Ebbole
November 03, 2018
Used ford mustang Bought a used Ford Mustang from Jared he negotiated with me and gave me a great deal on my dream car and a payment that for in my budget. Awesome deal Bought a used Ford Mustang from Jared he negotiated with me and gave me a great deal on my dream car and a payment that for in my budget. Awesome dealership to visit very positive energy and makes buying a car fun More
by Brian
Employees Worked With
Jared Hietikko
October 31, 2018
The Search is Over! After 6 months of looking for the right combination of options the search is over. The Napleton team went above and beyond. Jason Ebbole made this exp After 6 months of looking for the right combination of options the search is over. The Napleton team went above and beyond. Jason Ebbole made this experience like nothing else. He was able to find everything I wanted and more. Trust me after 6 months and multiple dealers in the chicago-land area Jason was the only one to make it happen. Thank you for the hard work and dedication to getting me what I wanted! Being a loyal Ram owner there is only one place in town to get the best truck made, Napleton’s of Arlington Heights. And don’t forget to ask for Jason Ebbole! More
by Addimac3
Employees Worked With
Jason Ebbole
October 31, 2018
Very great experience I've never drove a Chrysler Pacifica hybrid before until John showed us a new limited. we love the car but we wanted some more options John suggested I've never drove a Chrysler Pacifica hybrid before until John showed us a new limited. we love the car but we wanted some more options John suggested that we find one from another dealership that had all the stuff we wanted which he was able to get in the same day! so now I'm driving home in my new Pacifica hybrid with everything I wanted. The whole staff was very friendly and helpful I'd recommend Napleton to anybody! More
by Paulie
Employees Worked With
John Phelan
October 30, 2018
worst experience ever They are scammers. I had credit pre-approval and didn’t want them checking my credit score, they asked me to sing to accept first oil change and used They are scammers. I had credit pre-approval and didn’t want them checking my credit score, they asked me to sing to accept first oil change and used my signature to check my credit score. Don’t trust them never. Prices advertised are increased with thousand of concepts that are not existing. Most uncomfortable situation I ever lived. Don’t answer your calls, emails or texts. Finance is the worst. Everything is lie here. Make you a favor and run away immediately. More
by Jrosell30
Employees Worked With
Mark Bisciotti, Jason Ebbole
October 30, 2018
Professional I initially went online to inquire & requested information. Lisa promptly called & emailed making sure I was still interested. So I went in & Robert t I initially went online to inquire & requested information. Lisa promptly called & emailed making sure I was still interested. So I went in & Robert took really good care of me. Everything else was a little longwinded for me, as I was in a bit of a hurry. Otherwise the process went pretty smooth More
by UncleNick
Employees Worked With
Lisa, David Urritia, Robert Taylor
October 30, 2018
Very easy Jared was very helpful and made the whole process easy and comfortable for me. It was very quick and they were very professional here. Thank you Jared was very helpful and made the whole process easy and comfortable for me. It was very quick and they were very professional here. Thank you More
by kevinan
Employees Worked With
Jared Hietikko
