Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,544 reviews
October 31, 2018
Very great experience I've never drove a Chrysler Pacifica hybrid before until John showed us a new limited. we love the car but we wanted some more options John suggested I've never drove a Chrysler Pacifica hybrid before until John showed us a new limited. we love the car but we wanted some more options John suggested that we find one from another dealership that had all the stuff we wanted which he was able to get in the same day! so now I'm driving home in my new Pacifica hybrid with everything I wanted. The whole staff was very friendly and helpful I'd recommend Napleton to anybody! More
by Paulie
Employees Worked With
John Phelan
October 30, 2018
worst experience ever They are scammers. I had credit pre-approval and didn’t want them checking my credit score, they asked me to sing to accept first oil change and used They are scammers. I had credit pre-approval and didn’t want them checking my credit score, they asked me to sing to accept first oil change and used my signature to check my credit score. Don’t trust them never. Prices advertised are increased with thousand of concepts that are not existing. Most uncomfortable situation I ever lived. Don’t answer your calls, emails or texts. Finance is the worst. Everything is lie here. Make you a favor and run away immediately. More
by Jrosell30
Employees Worked With
Mark Bisciotti, Jason Ebbole
October 30, 2018
Professional I initially went online to inquire & requested information. Lisa promptly called & emailed making sure I was still interested. So I went in & Robert t I initially went online to inquire & requested information. Lisa promptly called & emailed making sure I was still interested. So I went in & Robert took really good care of me. Everything else was a little longwinded for me, as I was in a bit of a hurry. Otherwise the process went pretty smooth More
by UncleNick
Employees Worked With
Lisa, David Urritia, Robert Taylor
October 30, 2018
Very easy Jared was very helpful and made the whole process easy and comfortable for me. It was very quick and they were very professional here. Thank you Jared was very helpful and made the whole process easy and comfortable for me. It was very quick and they were very professional here. Thank you More
by kevinan
Employees Worked With
Jared Hietikko
October 29, 2018
Repeat buyer This was my second vehicle purchased here and it went well. Jason was very friendly and helpful. The dealership is very nice and equipped. The only pi This was my second vehicle purchased here and it went well. Jason was very friendly and helpful. The dealership is very nice and equipped. The only piece of advice I have is to turn down the music over the speakers, it was way too loud. More
by BryQuaz
Employees Worked With
Jason Ebbole
October 29, 2018
Very pleased! I've been working with John for a little over 2 weeks now and out of all the salesman I've dealt with John has been by far the best. Every other deale I've been working with John for a little over 2 weeks now and out of all the salesman I've dealt with John has been by far the best. Every other dealership, none of the other salesmen cared about me or my needs except for John. he made it happen! shout out to his boss Adam too! More
by Don
Employees Worked With
Adam Grubbs, John Phelan
October 27, 2018
Jason was a huge help! I will be sending return business to this dealership for the main reason of how helpful Jason was. Absolutely satisfied with the customer experience h I will be sending return business to this dealership for the main reason of how helpful Jason was. Absolutely satisfied with the customer experience here! More
by JamesandthegiantJeep
Employees Worked With
Jason Ebbole
October 27, 2018
Grand Cherokee limited Bought a new grand Cherokee from Jared at Napleton. They had a very large selection and great prices it made buying a car simple. Would not consider p Bought a new grand Cherokee from Jared at Napleton. They had a very large selection and great prices it made buying a car simple. Would not consider purchasing a car from anyone else More
by Erick
Employees Worked With
Jared Hietikko
October 27, 2018
Beyond Amazing Service!!! From tracking down my Jeep, to making the day of purchase such a wonderful and pleasant experience- Jared was outstanding! I was dreading having to pu From tracking down my Jeep, to making the day of purchase such a wonderful and pleasant experience- Jared was outstanding! I was dreading having to purchase a vehicle and getting the run around - but that was the furthest thing from the truth!!! I highly recommend Jared, Chad and the team, you won't regret it! They go above and beyond!! More
by Jacque From.
Employees Worked With
Chad Ingram, Jared Hietikko
October 25, 2018
Fantastic buying experience ! Jason Ebbole Thank you for helping me with my 2018 Pacifica purchase. I got the deal I was asking for. Whole process wen very smooth. Thanks again Jas Jason Ebbole Thank you for helping me with my 2018 Pacifica purchase. I got the deal I was asking for. Whole process wen very smooth. Thanks again Jason! More
by Lucas
Employees Worked With
Jason Ebbole
