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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
August 24, 2018
I was satisfied 100% Bam Baby Everything your would ever need from a dealership is right here at Napleton's Cry Dodge Jeep Ram .Robert and Chad went out of there way to make sure Everything your would ever need from a dealership is right here at Napleton's Cry Dodge Jeep Ram .Robert and Chad went out of there way to make sure I was taken care of. I will recommed them to all of my family and friend. More
by darnok6
Employees Worked With
Jody Adams, Irving Medina, Chad Ingram, Robert Taylor, Danielle Lee
August 23, 2018
A surprisingly pleasant experience! From the moment we walked in felt comfortable - no high pressure sales. We worked with Joe and he is a genuine person who truly wants you to have a From the moment we walked in felt comfortable - no high pressure sales. We worked with Joe and he is a genuine person who truly wants you to have a great car buying experience. We went in with a TrueCar price and the dealership beat the TrueCar price. No prolonged haggling - one offer from the manager and the deal was done! Joe ensured we had all possible discounts. The warranty overview was thorough and informative. It was easy signing the financing paperwork. We asked the finance manager how to pay the loan off early if we wanted to and he explained the process in detail. When our car was ready, I noticed a few smudges and another employee jumped in and quickly removed them! It was a great experience and I plan on buying my Jeep at this dealership from Joe! And yes, we said BAM BABY several times! More
by Sharon and Paul
August 23, 2018
Exceptional service Awesome service Joe, Mario and George were great. They all helped me through this process. The finance department is wonderful and so was receptionist Awesome service Joe, Mario and George were great. They all helped me through this process. The finance department is wonderful and so was receptionist. I am so happy I came here More
by Antuce191919
Employees Worked With
Mario Gentry, George Metry, R J Caudill, Joe Bradley
August 22, 2018
Fantastic Customer Service Was able to get the exact vehicle I was looking for at the price I needed! Not only is this dealership clean the staff are easy to identify. Mario wa Was able to get the exact vehicle I was looking for at the price I needed! Not only is this dealership clean the staff are easy to identify. Mario was wonderful as my bank was taking some time to process and he bought my lunch - pulling out all stops for customer service! Aftermarket and finance were very educational and without the high pressure sales easy to get in and out quickly. I highly suggest you check them out! More
by 2019OliveJeep
Employees Worked With
David Rich, Razzak Khader, Mario Gentry, Joe Bradley
August 22, 2018
Bought a truck!!! David and Joey are a great team there at Napleton!!! Will definitely be back for my next vehicle as well!! I learned to say BAM BABY David and Joey are a great team there at Napleton!!! Will definitely be back for my next vehicle as well!! I learned to say BAM BABY More
by Bambaby4879
Employees Worked With
David Urritia, Joey Passarella
August 22, 2018
Out with the old and in with the new From the start of the process to delivery it has been a true pleasure to work with the professionals at Napleton's AH CDJR! This is my second purchase From the start of the process to delivery it has been a true pleasure to work with the professionals at Napleton's AH CDJR! This is my second purchase from this dealer and soon to be third. They are that good! If you are in the market for a new or used car, I would not hesitate to recommend purchasing Napleton AH. In fact, I have referred several people here and don't normally do that. Oh and not just the initial purchase, I have used them for my regular service and each and every time a great experience. BAM BABY!!! More
by Hellscoot
Employees Worked With
Adam Grubbs, Douglas Adams, Jody Adams, Chad Ingram, Robert Taylor, R J Caudill
August 21, 2018
Very professional Jason was very patient and professional helping me find the perfect vehicle. I had a great experience in this dealership. This is the best service I h Jason was very patient and professional helping me find the perfect vehicle. I had a great experience in this dealership. This is the best service I have gotten in any dealership. I want to thank Jason and co. More
by Cruzelias38
Employees Worked With
Iwas Iwas, Jason Ebbole
August 21, 2018
Jared made it very easy for me to find my promaster 2500 which will be a great help for me and the job but could not have found it without Jared. made it very easy for me to find my promaster 2500 which will be a great help for me and the job but could not have found it without Jared. More
by 2500 pro series
Employees Worked With
Jared Hietikko
August 21, 2018
Thanks for making it easy Thank you Chad and David Urrutia for getting me the deal I wanted on my new ram you made the whole process simple and easy For me Thank you Chad and David Urrutia for getting me the deal I wanted on my new ram you made the whole process simple and easy For me More
by Ramrodram
Employees Worked With
David Urritia, Chad Ingram
August 20, 2018
Jared helped me pick out my perfect Jeep Wrangler I could not have been anymore happy with it also the manager gerorge was great as well. helped me pick out my perfect Jeep Wrangler I could not have been anymore happy with it also the manager gerorge was great as well. More
by Dealer rating
Employees Worked With
Jared Hietikko
