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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
August 17, 2018
Best salesman Jason Ebbole was awesome! He is a great salesman, great customer service. Never pushy and my husband I really appriciated how he helped us out. I will Jason Ebbole was awesome! He is a great salesman, great customer service. Never pushy and my husband I really appriciated how he helped us out. I will definitely recomend the dealership and Jason for anyone who's looking to purchase a vehicle. More
by Yazmin
Employees Worked With
Jason Ebbole
August 17, 2018
New Durango Bine a ver a Irving para la compra de mi nuevo carro me ayudo fue muy amable y eficiente gracias irving por tu asistencia y a napleton muy Buena atten Bine a ver a Irving para la compra de mi nuevo carro me ayudo fue muy amable y eficiente gracias irving por tu asistencia y a napleton muy Buena attention que ofrecen. More
by Mariaggonzalez
Employees Worked With
Irving Medina
August 16, 2018
Jason review Jason was very helpful in getting be in the vehicle that I wanted. He was very patient in dealing with my family. Jason had an answer for every questi Jason was very helpful in getting be in the vehicle that I wanted. He was very patient in dealing with my family. Jason had an answer for every question I shot a him , which awesome compared to previous experiences,I would definitely recommend him to friends and family. My car shopping experience was awesome!!!!! More
by Mickey rides
August 15, 2018
Smooth Experience From appraisal of my trade-in to delivery this was a very smooth process, the least stressful car purchase I've ever had to make. They actually gave m From appraisal of my trade-in to delivery this was a very smooth process, the least stressful car purchase I've ever had to make. They actually gave me a fair value trade for my Jeep and a great deal on a new Ram. They dealer traded the vehicle for me and got it to the dealership quickly. Robert is great to work with, answering any and all questions and handled everything in a professional manner. Couldn't ask for a better experience. More
by Vito
Employees Worked With
Robert Taylor
August 15, 2018
Great Service Great and quick service; excellent negotiating with prices. Very friendly environment and all questions answered with transparency and without added p Great and quick service; excellent negotiating with prices. Very friendly environment and all questions answered with transparency and without added pressure. Would recommend to other friends and family More
by Aberry
Employees Worked With
Jason Ebbole
August 15, 2018
Very happy I've been wanting to get a JL Wrangler for a while now and my Subaru is too boring. I've been working with John for a couple days and I got a great pr I've been wanting to get a JL Wrangler for a while now and my Subaru is too boring. I've been working with John for a couple days and I got a great price. John was very patient and understanding of my needs and his manager Joey was also helpful! More
by Jeep
Employees Worked With
John Phelan, Joey Passarella
August 15, 2018
Chrysler Town & Country 2016 Our sales person, Joe Bradley, was in training. He was extremely helpful. He was learning on the job and asked for clarification when he needed it. He Our sales person, Joe Bradley, was in training. He was extremely helpful. He was learning on the job and asked for clarification when he needed it. He was a sweet individual who shot from the hip. I know he will make a good sales person in the future. Just needs some more time to build experience. More
by Mallard
Employees Worked With
Joe Bradley
August 14, 2018
Jeep Renegade My Fiance and I just purchased a Jeep Renegade from Napleton's CJDR. Jason was super helpful in getting us through the process of purchasing the vehic My Fiance and I just purchased a Jeep Renegade from Napleton's CJDR. Jason was super helpful in getting us through the process of purchasing the vehicle and made sure everything went smoothly. He even took the time to help set up the phone sync after purchase. I would personally work with him again in the future for another vehicle purchase because there was no pressure and let us have a great experiance. Irving was also super helpful and friendly during the purchase process and was great at explaining all the options with delivery. RJ also did a really great job in going through and explain all the paperwork and making what is usually the most stressful part easy to understand and stress free. I also want to put a final thank you out to the management Staff as Adam made sure we got a good deal and had a positive experiance. I appreciate the efforts of everyone. More
by NKaras118
Employees Worked With
Irving Medina, R J Caudill, Jason Ebbole
August 13, 2018
Amazing!!!! Jason knew how much I wanted a JLR and was able to get me the Rubicon I wanted ordered in! He gave me the best advice and planned it out so I got the Jason knew how much I wanted a JLR and was able to get me the Rubicon I wanted ordered in! He gave me the best advice and planned it out so I got the best deal. Most easy painless process. So happy! More
by Snickersbaby5
Employees Worked With
Jason Ebbole
August 13, 2018
Great experience I had a great time looking for my Cherokee and Jared made it even easier assuring me that I would go home with the right car. I had a great time looking for my Cherokee and Jared made it even easier assuring me that I would go home with the right car. More
by Cheeroke1
Employees Worked With
Jared Hietikko
