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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,540 reviews
March 12, 2018
First Class Service From the moment I stepped into the dealership I felt as if I was the most important person in the room. Jody the GM and Robert my sales rep went above From the moment I stepped into the dealership I felt as if I was the most important person in the room. Jody the GM and Robert my sales rep went above and beyond my expectations. I picked out my car and they didn’t have the specific car i was looking for in their stock but Robert managed to find one and get it to their store within 24 hours. It was a first class experience all around and I would reccomend it to anyone. More
by Pmitch86
Employees Worked With
Jody Adams, Robert Taylor
March 12, 2018
Outstanding Robbie Adams handled my deal. He was honest, upfront, and got me an outstanding deal on my new vehicle!! All the employees were more than helpful info Robbie Adams handled my deal. He was honest, upfront, and got me an outstanding deal on my new vehicle!! All the employees were more than helpful informing me and educating on every portion of the deal. More
by xxxxxxxx
Employees Worked With
Jody Adams, Robbie Adams
March 11, 2018
Nothing less than Amazing. This dealership and Irving in particular have world class service in Thea dealership. I did not buy a car here, but just the negatiation process and e This dealership and Irving in particular have world class service in Thea dealership. I did not buy a car here, but just the negatiation process and everything. We did not end up buying due to personal reasons away from the dealership. But once I am ready to buy, you can best believe I am going to be right back in this dealership buying a car. I can’t express the level of gratitude I have for Irving Medina and his team. From the hello to the buying process, it was all great. THANK YOU THANK YOU THANK YOU!. I cannot wait to see you again and Do business with you. Thank you Irving and team More
by suarez998
Employees Worked With
Irving Medina
March 10, 2018
They treat friends like family! As soon as I walked in I was welcomed right away. I felt very comfortable there unlike other dealers that put a lot of pressure on you. Robert was ver As soon as I walked in I was welcomed right away. I felt very comfortable there unlike other dealers that put a lot of pressure on you. Robert was very friendly and easy to work with, along with Bill and Adam. I will definitely recommend Napletons to family and friends! Thanks guys!! More
by Kellijo143
Employees Worked With
Adam, Bill Ioannitis, Robert Taylor
March 10, 2018
Good experience Service was excellent would have been 5 stars except for the price for a new car did not equal the advertised price. Went with used instead. Fair de Service was excellent would have been 5 stars except for the price for a new car did not equal the advertised price. Went with used instead. Fair deal at good price More
by Gk
Employees Worked With
Michael Richardson
March 10, 2018
Great experience at napelton! Hate car shopping but my guys John Phelan and Cristian took the sting out of the process. They wanted to make sure I got what I wanted. Great communic Hate car shopping but my guys John Phelan and Cristian took the sting out of the process. They wanted to make sure I got what I wanted. Great communication with me, no games. Great experience today. Would send family here. Thanks guys. More
by Carlady
Employees Worked With
Cristian Dumitrascu, David Rich, R J Caudill, John Phelan
March 10, 2018
Jared made my car buying a pleasant experience! After a nightmare experience ary another dealer, coming here and working with Jared was night and day. Never made me wait while negotiating, was up After a nightmare experience ary another dealer, coming here and working with Jared was night and day. Never made me wait while negotiating, was up front and honest. Driving home in the car I want, a Renegade Lattitude, happy as all get out. The whole team here cares. Thank you! Thank you Jared! More
by Amedeus8
Employees Worked With
Jared Hietikko
March 09, 2018
2018 Cherokee Wojciech was amazingly helpful and he was very patient and professional as well. It was a great experience buying my first car. I would definitely com Wojciech was amazingly helpful and he was very patient and professional as well. It was a great experience buying my first car. I would definitely come back. More
by DiegoR
Employees Worked With
Wojciech Bardzik
March 09, 2018
Best salesman Great dealership at Napleton I purchase 3 cars great staff easy to work with Jared the person you want to deal with always looking out. Great dealership at Napleton I purchase 3 cars great staff easy to work with Jared the person you want to deal with always looking out. More
by soccer
Employees Worked With
Jared Hietikko
March 08, 2018
Great Experience Many thanks to David and Adam! Very easy transaction and a very fair price. Highly recommend others buy from them too. Thanks very much guys! Many thanks to David and Adam! Very easy transaction and a very fair price. Highly recommend others buy from them too. Thanks very much guys! More
by DaveS
Employees Worked With
David Urritia
