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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,544 reviews
October 29, 2016
No headache no hassle dealership They are friendly, everyone will greet you and make sure you are being helped but not in a pushy in your face way. Nice and big sales floor and pressu They are friendly, everyone will greet you and make sure you are being helped but not in a pushy in your face way. Nice and big sales floor and pressure free buying experience. Most stress was deciding what color I wanted. More
by utryd2
Employees Worked With
Anthony Noe, Joe Falzone
October 28, 2016
Professional Experience The sales team was very helpful and transparent throughout the process. Worked hard to get the best financing. I walked into the dealership Friday and The sales team was very helpful and transparent throughout the process. Worked hard to get the best financing. I walked into the dealership Friday and drove away with the car the following Tuesday. It couldn't have been any easier. They beat the competition on price as well. More
by DFern
Employees Worked With
Robert Taylor, Cristian Dumitrascu
October 22, 2016
great experience We recently purchased a 2016 Jeep Cherokee from Napleton's located at 1155 W Dundee Rd in Arlington Heights Il. The Napleton Team was very competent We recently purchased a 2016 Jeep Cherokee from Napleton's located at 1155 W Dundee Rd in Arlington Heights Il. The Napleton Team was very competent and fair with the test drive and the negotiation process. It was a win-win! They have also proven to me that they take very seriously the service and follow-up promises they make; which is very reassuring to me. I'd purchase another car from Napleton and I would feel comfortable referring the Napleton Team ... Dan C More
by dchervenak17@gmail.com
Employees Worked With
Douglas Adams, Jody Adams, Adam Grubbs, mario paredes
October 22, 2016
Amazing staff I have gone here a few times for service and always treated with respect and always willing to work with you on price for the best deal around. I have gone here a few times for service and always treated with respect and always willing to work with you on price for the best deal around. More
by Grean2@
Employees Worked With
Erica Bucaro
October 18, 2016
Napleton wants you to be happy with your purchase! Friendly and accommodating staff all around. Worked well in meeting your cost limits. Made certain there were options in all areas of the sale. You Friendly and accommodating staff all around. Worked well in meeting your cost limits. Made certain there were options in all areas of the sale. You leave the dealership knowing you made the right choice. More
by Domino
Employees Worked With
Julio Ruiz
October 16, 2016
Rob is a great guy, he mad it a great experience! We cut through the xx and got the deal done to my satisfaction. He explained the features of the car and helped with my questions. We cut through the xx and got the deal done to my satisfaction. He explained the features of the car and helped with my questions. More
by larry mimp
Employees Worked With
Douglas Adams, Robbie Adams
October 13, 2016
Friendly and Informative We worked with Robbie Adams and bought a 2015 Jeep Cherokee. He was friendly and knowledgeable about the Jeep products. He answered all our questions We worked with Robbie Adams and bought a 2015 Jeep Cherokee. He was friendly and knowledgeable about the Jeep products. He answered all our questions so that we felt comfortable in our choice. More
by E.C.
Employees Worked With
Robbie Adams
October 10, 2016
Premier Customer Service I just wanted to take a minute to rate my experience at Napleton's. As you can see I gave it a 5-star. More specifically, I would like to give high p I just wanted to take a minute to rate my experience at Napleton's. As you can see I gave it a 5-star. More specifically, I would like to give high praise to my salesman, Robbie. Not only was he extremely genuine, but also a true professional. I especially appreciated that he took the time to explain all of the features in the vehicle I was interested in. I had been to SEVERAL other dealerships and no other was as welcoming and thorough as here. I would also like to thank the rest of the team (Doug, Grayson, David) who went out of their way to introduce themselves and make me feel at home. Jody Adams knows how to deliver a true "Premier Customer Experience." That's what made me buy at Napleton's. I am now a very proud owner of a 2016 Jeep Grand Cherokee Limited 75th edition. #bambaby ! More
by Kah1202
Employees Worked With
Grayson, David, Douglas Adams, Jody Adams, Robbie Adams, Bill Ioannitis
October 08, 2016
Very friendly! We worked with a sales consultant named Robery Taylor. He was very friendly! Efficient service, knew what we wanted, and made every effort to get the We worked with a sales consultant named Robery Taylor. He was very friendly! Efficient service, knew what we wanted, and made every effort to get the best deal for us. Answered all of our questions. We would do business with them again. More
by New Jeep Owner
Employees Worked With
Rober Taylor
October 07, 2016
Wonderful experience! I worked with George Metry to purchase my Jeep Grand Cherokee today. My salesman George was extremely knowledgeable and helpful thought out the whol I worked with George Metry to purchase my Jeep Grand Cherokee today. My salesman George was extremely knowledgeable and helpful thought out the whole process. I highly recommend this dealership and salesman. I felt they did all they could to make my experience awesome and most importantly I felt they were honest! The young man in the detail shop by the name of Jesus, was very kind and took the time to show me some things about my new car!! Also Grayson the delivery manager was a very polite, not pushy, and was really nice as well. He gave me an unbeatable deal on the protection plus! Thank you everyone! More
by Kk1141
Employees Worked With
George Metry, Grayson ludovicus. Jesus
