Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,544 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,544 reviews
July 29, 2015
Excellent dealership Everyone here is great and professional! They were more than willing to show me several vehicles I was interested in. They were helpful and answered a Everyone here is great and professional! They were more than willing to show me several vehicles I was interested in. They were helpful and answered all the questions I had. Customer service was great! More
by Mlkurzha
Employees Worked With
Robert Taylor and Jerry
July 28, 2015
Excellent dealership! I was very happy with this dealership. They were all very professional without being pushy or annoying. They also have a great selection of vehicles. I was very happy with this dealership. They were all very professional without being pushy or annoying. They also have a great selection of vehicles. Definitely worth shopping there. More
by Jim78
Employees Worked With
Jerry Spanier and salesman name was Dave
July 26, 2015
2015 Durango Rt Went to this dealership to see about trading my car in and purchasing a new car and was extremely impressed with their flexibility and willingness to Went to this dealership to see about trading my car in and purchasing a new car and was extremely impressed with their flexibility and willingness to meet my needs. They were extreme fair with the value of my trade in and and helped me get into a great car that I wanted. Great experience with each person that I interacted with at the dealership. Robert S. (Sales Person) was so great to work with. I highly recommend this car dealership. More
by JK
Employees Worked With
Robert S.
July 23, 2015
Excellent dealership I worked with Robert Taylor and Jody Adams . They made it the best car buying experience I ever had. I enjoyed the dealership and showroom, and every I worked with Robert Taylor and Jody Adams . They made it the best car buying experience I ever had. I enjoyed the dealership and showroom, and everybody was as helpful and friendly. My car buying experience started when I talked to Robert Taylor and told him what I was looking for, and within 10 minutes we found the right jeep for me. With the professionalism of Robert Taylor and Jody Adams I walked out later that day with my new Jeep. Once again thank you for everybody who helped with the process . More
by Anthony 2015 compass
Employees Worked With
Robert Taylor and Jody Adams and Kevin
July 21, 2015
Excellent customer relations. The service visit started off on a very shaky note. After a week in the service department, the car was not touched. But once Pete and Jody became awa The service visit started off on a very shaky note. After a week in the service department, the car was not touched. But once Pete and Jody became aware of the issue, my 2001 Chrysler Sebring convertible was diagnosed and repaired at no cost to me. This is what customer service should be. I will return for service again. More
by rsn
Employees Worked With
Wade, Pete, Jody
July 21, 2015
Excellent Service all around. We were in a jam, breaking down out of town. Met with Chris and the staff at Napletons and they made car buying easy. We even we're ready to finalize We were in a jam, breaking down out of town. Met with Chris and the staff at Napletons and they made car buying easy. We even we're ready to finalize on a Grand Cherokee and realized we may be stretching ourselves thin. Chris showed us the smaller (and less pricey) Cherokee. We came to an agreement and a short time later we had purchased our first new car. Thanks again to the staff at Napletons! More
by Jmbenner1
Employees Worked With
Chris Hoelbl, Jerry Spanier
July 20, 2015
My new jeep I came in on a Saturday night and it was very busy I was greeting by Dimitri he was very helpful with finding me my new jeep Cherokee I would definite I came in on a Saturday night and it was very busy I was greeting by Dimitri he was very helpful with finding me my new jeep Cherokee I would definitely recommend you going to Napleton and asking for Dimitri and Adam :) More
by Tatiana22
Employees Worked With
Dimitri
July 19, 2015
Best experience in a dealership Went to Napletons to purchase a Jeep Cherokee. My salesman Tom was absolutely fantastic. He gave me all the information I need and made the car buying Went to Napletons to purchase a Jeep Cherokee. My salesman Tom was absolutely fantastic. He gave me all the information I need and made the car buying experience easy. The manager Jody did great with meeting all my needs to make me a happy customer. I would recommend this dealership to all my friends and Family. More
by Tommav
Employees Worked With
Tom Mavraganis
July 18, 2015
We had a very good experience with this dealer! We had a couple of different cars in mind but start here at Dodge and when we met our salesmen George he made it really easy for us to make up or mind We had a couple of different cars in mind but start here at Dodge and when we met our salesmen George he made it really easy for us to make up or minds on the Dodge minivan. George did all in his power to make sure we are happy with our buy. I would tell my friends and family about this dealer and for sure our salesmen George. More
by momof4
Employees Worked With
George
July 18, 2015
At bat for me Manny and Sterj were really helpful when I was buying my vehicle today! They work with me to get the payments I wanted for the vehicle I wanted. They Manny and Sterj were really helpful when I was buying my vehicle today! They work with me to get the payments I wanted for the vehicle I wanted. They make the headache that comes with purchasing a new car almost painless!! More
by Clockwork518
Employees Worked With
Manny and Sterj
