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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
June 26, 2022
Had a great experience working with my salesperson Arnas Maciunas and the whole Napleton team. They were both very transparent and easy to work with throughout the entire transaction! Highly recommend worki Maciunas and the whole Napleton team. They were both very transparent and easy to work with throughout the entire transaction! Highly recommend working with him to buy your next car. Arnas was very helpful and explained things clearly throughout the way! Arnas Maciunas made it quick, easy and enjoyable to walk in and out of the dealer with the vehicle I wanted at a great price. More
by Jim
Employees Worked With
Arnas, Maciunas
June 21, 2022
Last week I answered a questioner about my experience with the dealership and Joanne Stickels, my service writer. I've always had a great experience with her. I didn't give her a perfect score this parti with the dealership and Joanne Stickels, my service writer. I've always had a great experience with her. I didn't give her a perfect score this particular time due to the time I had waited, I overreacted, and I apologize. I would recommend her to anyone bringing their car to the dealership, see you next time Joanne. More
by spiazza1969
Employees Worked With
Joanne Stickels
June 14, 2022
I typically hate dealing with car dealers and given the recent car shortage it had gotten even worse. Luckily I found the car I was looking for and decided to call this dealer up, they wouldn't quote me a recent car shortage it had gotten even worse. Luckily I found the car I was looking for and decided to call this dealer up, they wouldn't quote me a price over the phone which I didn't really like but ended up going to the dealer anyway and I was glad I did. For once the Sales Consultant (JAMES MAROLIS) listened to me as I knew exactly the car I wanted and didn't waste my time. He respected my time and got the typical "Manager approval", we agreed on the price and we completed the documentation in less than 1 hour (cash deal). My daughter is loving her new 2022 Jeep Compass Limited and if I decide to buy another Jeep Chrysler I'll definitely go back to James. More
by aperez777
Employees Worked With
James Marolis
June 12, 2022
Arrived at dealership at appointment time met with the service person and he answered all my and my wife’s questions.. He interacted with us during the process the oil change ran long due to the diesel tr service person and he answered all my and my wife’s questions.. He interacted with us during the process the oil change ran long due to the diesel truck and oil capacity ,was happy to get in due to short notice when I called More
by Jcnc847
Employees Worked With
Rick and mark, Marcin Kalita
June 04, 2022
Inquired about a truck online, received a quick response and set up a time to visit. Jerry Lopata had the truck ready for me to look at plus another I inquired about ready to go. He was friendly, profession and set up a time to visit. Jerry Lopata had the truck ready for me to look at plus another I inquired about ready to go. He was friendly, professional and worked with me to get a deal done. Kept me apprised of steps and processes from start to finish. More
by The 89
Employees Worked With
Jerry Lopata, Stacey Wasilewski
June 02, 2022
Wow. The BEST experience for purchasing a vehicle. From John H. ensuring the vehicle I was interested in was available on the lot, to my salesman Abdul On The BEST experience for purchasing a vehicle. From John H. ensuring the vehicle I was interested in was available on the lot, to my salesman Abdul Onisemoh with his outstanding customer service. Abdul made sure I got the vehicle I wanted at the best price. I must say he was very interested in my concerns and issues than anything. Great Job. More
by Anthony
Employees Worked With
Abdul Onisemoh, John H.
May 31, 2022
Thank you for everything Daniel ! We love our new truck we appreciate all you did for us. If you looking for a new or used vehicle please go to Napleton’s CDJR and ask for Daniel you We love our new truck we appreciate all you did for us. If you looking for a new or used vehicle please go to Napleton’s CDJR and ask for Daniel you will be happy you did! More
by josecampa623
Employees Worked With
Daniel
