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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.1
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,543 reviews

April 22, 2022

Had an issue with a seal after 70k miles that fell under my warranty. Called them up had an appointment a few days later. Work was done and completed same day More

by T.ruckad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Multeri
Apr 24, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear that everything was completed to your satisfaction, T.ruckad! Please let us know if there is ever anything else we can assist you with. Regards, Marta Nilles Customer Relation Manager Napleton's CDJR 630-782-9300 x2378 marta.nilles@napleton.com

April 15, 2022

Had a wonderful experience buying from Napleton Jeep tonight. Customer service was excellent and will definitely not hesitate to purchase my next car here. Thank you so much to Jerry Lopata and John Hoo More

by Robert Pieroni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lopata, John Hooker
Apr 18, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Robert Pieroni, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Regards, Marta Nilles Customer Relation Manager Napleton's CDJR 630-782-9300 x2358 marta.nillles@napleton.com

April 13, 2022

Pedro and the staff at the dealership were friendly and very helpful throughout the process of picking out a new car. I have already recommended this dealer to friends and family. Very excited about our pu More

by defrenza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Venegas
Apr 15, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Thanks for the recommendation, and have an amazing day!

April 13, 2022

James Marolis was great to work with. Not too happy with a few of their “sales tactics”, but James fought for us and we left happy! More

by Klolli91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James marolis
Apr 15, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi. We're glad to hear our Staff, James Marolis took such great care of you! We hope we can continue to be of service to you down the road!

April 07, 2022

Great service! They were able to work with what i wanted and could afford. Very easy to work with! Exceptional experience! Very friendly! More

by shamoonsilvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor malkon
Apr 09, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Shamoonsilvi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relation Manager Napleton's CDJR 630-782-9300 x2358 marta.nilles@napleton.com

April 06, 2022

I wish I could give 1 star to this dealership. Their service department is awful! I have problems every time I bring my car in. Most recently they lied to me about checking something on my car. Ap More

by nicoler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcin Kalita
Apr 08, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Nicoler, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (847) 298-0900 and we will do our best to make this better. We hope to hear from you soon.

Aug 24, 2022 -

nicoler responded

Marta helped clear this issue along with the Service Manager. Not that it should have to come to this or for anything bad to happen in the first place, but Marta was extremely helpful in ensuring that me and my car were taken care of in the end.

April 04, 2022

I feel grateful, James Marolis from Napleton Dealers I getting excellent service on my new car.. this is the place for buy a new and used car More

by cca9121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marolis
Apr 06, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Cca9121, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Julissa Varela Customer Relations Manager Ed Napleton CDJR of Arlington Heights 630-941-4300 ext 2339 julissa.varela@napleton.com

March 28, 2022

Good morning. I can't say enough about how happy I am to have purchased . Faisel convinced me to try and make the purchase happen, since I wasn't planning on drivi More

by Fordtough03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisel Saed
Mar 31, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Fordtough03! It is great to hear Faisel was knowledgeable and pleasant to work with. We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Napleton's Arlington Heights Chrysler Dodge Jeep RAM 630 782 9300 X2339 disa.degrazia@napleton.com

March 26, 2022

Great dealer they have the best cars in there showroom great staff I got my oil change there fast service More

by OM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Gentry, Marcin Kalita
Mar 29, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Om, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2022

Got what I was looking for, typical dealer process. Staff are friendly. Thank you Doug, John and Dave More

by Dash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and Dave
Mar 25, 2022 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Dash, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We can't wait to see you again, have a great day. Regards, Marta Nilles Customer Relation Manager Napleton's CDJR 630-782-9300 x2358 marta.nilles@napleton.com

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