Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,510 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,510 reviews
December 06, 2023
We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purch online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak! More
by SH
Employees Worked With
Zachary Ullrich
Helpful November 29, 2023
The Napelton dealership the service people are always very nice very accommodating very respectful explains what’s happening with your service very nice very accommodating very respectful explains what’s happening with your service More
by tiffanyrenee1973
Employees Worked With
Joanne Stickels
November 27, 2023
My Experience with this place was absolutely ridiculous. TERRIBLE. I found online Dodge minivan 2020 for $22.500, its was sales price. When I come to purches it, salesman bring me Paper with numbers, I TERRIBLE. I found online Dodge minivan 2020 for $22.500, its was sales price. When I come to purches it, salesman bring me Paper with numbers, I was in shock!!! From $22,500 sales price turn to $26,000 plus other charges, final price was about $30,000. This is RIP OFF PLACE, ALL LIARS, DONT RECOMMEND NOBODY TO PURCHASE CARS FROM THAT PLACE. More
by Veronika eckerson
Employees Worked With
Paul A. Dome
November 11, 2023
Great experience, very fast 1 day turnaround for service issue on my compass. Joanne stickles was very polite and communicative, will be coming back highly recommend her. issue on my compass. Joanne stickles was very polite and communicative, will be coming back highly recommend her. More
by Developedrealty
Employees Worked With
Joanne stickles
November 10, 2023
Purchased car here 2018. Always receive excellent assistance.. Julian Feliciano helped find an answer to a non-car issue and found correct business to assist us. Bruce/Beth Always receive excellent assistance.. Julian Feliciano helped find an answer to a non-car issue and found correct business to assist us. Bruce/Beth More
by bandb1961
Employees Worked With
Julian Feliciani
November 10, 2023
Brought my Jeep in for service and Joanne helped me. She was great on keeping me updated on my vehicle. The service was great! I highly recommend Joanne as your service consultant. Thank you for taking She was great on keeping me updated on my vehicle. The service was great! I highly recommend Joanne as your service consultant. Thank you for taking great care of me. More
by jimmy74racer
Employees Worked With
Joanne
