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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.2
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,540 reviews

December 14, 2020

Huge shout out to the Napleton Team for helping us buy our truck to make new adventures. A HUGE thanks to Bryce and Pedro for finding me the right vehicle for my needs and the service they provided was on More

by GQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salgado
Dec 17, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Gq! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Jon Quach Director of Customer Relations Arlington Heights CDJR 630-234-4508 Jquach@napleton.com

December 08, 2020

Ultimate maturity in this young man and no pressure at all...We observed great corroboration between Ricky and his “people”.. Keep ahold of this asset...Kathy Landgrebe More

by Kathypdugan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Salazar
Dec 19, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Kathy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2020

Ricardo was such a great salesman he helped me pick out the right car for me definitely looking forward for him to help during my next visit More

by xachary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Salazar
Dec 19, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Xachary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2020

I had the most attentive service at this dealership! Ricardo did an amazing job at helping me with my questions and gave me great recommendations. More

by K.terrazas11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
Dec 17, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Andrew Ramus Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 298-0900

December 05, 2020

Overall I had a great experience other than the key safe being locked and I wasn’t able to drive my car off the lot. More

by Ecarranza213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salgado
Dec 16, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thanks for your feedback, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope you continue to choose us for all your automotive needs! Take care! Andrew Ramus Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 298-0900

December 05, 2020

Overall, had a good experience at this location. Sales Rep Mr.Salgado was very friendly and professional. There was an issue with the key safe, which did not allow us to take our car home that same day. F More

by tapiamariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Salgado
Dec 16, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Andrew Ramus Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 298-0900

December 05, 2020

Good morning RICARDO was attentive to all my questions. Good morning RICARDO was attentive to all my questions. He is a very pleasant person one of a kind. You have a number 1 employee to me. You need More

by Lymartinez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
Dec 16, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your feedback! Ricardo will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Andrew Ramus Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 298-0900

December 05, 2020

As a young women, shopping alone for cars is extremely nerve wracking, but I must say Ricardo at Napletons Arlington heights was amazing! He answered all my question and was pressure free while making sur More

by Becca_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Razvan Bacescu
Dec 16, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your feedback! Ricordo will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Andrew Ramus Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 298-0900

December 05, 2020

Ricardo was a great guy helping me out with any concerns and questions I had about cars. I appreciate his time and effort for helping me! More

by Mariota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
Dec 16, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello Mariota, thank you so much for your feedback! Ricardo will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Andrew Ramus Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 298-0900

December 05, 2020

Ricardo was the best. Very attractive to all my questions. Great person to have on your team. You need more employees like Ricardo. A one person. More

by Lymartinez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
Dec 16, 2020 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you so much for your feedback! Ricardo will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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