Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Kevin Hanson at Napletons CDJR dealership was so helpful with purchasing my jeep, he made it easy & seemless. I will be back! Thank you so much! :) with purchasing my jeep, he made it easy & seemless. I will be back! Thank you so much! :) More

Great place to buy a car. My salesman was great, I felt like he wanted me to have the right car for me. Kevin Hanson answered all my questions and cleared up my concerns. I love my new car from Napleton. like he wanted me to have the right car for me. Kevin Hanson answered all my questions and cleared up my concerns. I love my new car from Napleton. Thank you Kevin, I will recommend you to my family and friends. More

Great customer service from the moment you walk in to the moment you leave! Especially from a gentleman named Ricardo! He was exceptionally professional and accommodating to me and my wife's needs moment you leave! Especially from a gentleman named Ricardo! He was exceptionally professional and accommodating to me and my wife's needs More

First time buying a car from a dealership and I was lucky enough to work with Pedro! Great guy and made my experience very easy! I suggest you visit him for any future purchases! I’m very happy with my Jeep enough to work with Pedro! Great guy and made my experience very easy! I suggest you visit him for any future purchases! I’m very happy with my Jeep! More

I highly recommend Dylan Reisman! He is a great salesman. Very knowledgeable and really knows cars. Be sure to ask for him when you go in! Very knowledgeable and really knows cars. Be sure to ask for him when you go in! More

Excellent service!! Well rounded team and staff. The sales rep was excellent and addressed all the concerns. Will highly recommend to buy Jeep/Ram and dodge. Sales Rep. Jasmeet sales rep was excellent and addressed all the concerns. Will highly recommend to buy Jeep/Ram and dodge. Sales Rep. Jasmeet More

I brought my 2014 Malibu into there dealership and I was in and out in 30 minutes. They got the oil change and tire rotation done to perfection. No mess and no problems leaving. i will recommend this dealer in and out in 30 minutes. They got the oil change and tire rotation done to perfection. No mess and no problems leaving. i will recommend this dealership to friends in the future More

I worked with Jasmeet Nath. She was excellent, friendly, honest, kind, and helped me a lot by choosing the perfect car. I highly recommend working with Jasmeet if you want to purchase your dream car. honest, kind, and helped me a lot by choosing the perfect car. I highly recommend working with Jasmeet if you want to purchase your dream car. More

Informed buyers - do yourself a favor and take your business elsewhere. Good ole "bait and switch..." I called with specific stock and VIN # for a new vehicle was I was interested in and assured they w business elsewhere. Good ole "bait and switch..." I called with specific stock and VIN # for a new vehicle was I was interested in and assured they would hold the vehicle for the two hours it would take me to travel to their location only to be called back twenty minutes into my trip and told the Jeep Gladiator I was interested in was taken to another shop earlier in the morning for a "lift kit" and was not available for sale (this was Saturday, 11/28/2020). I was told several other similar Jeep Gladiators were "in transit" and similarly priced. Should have listened to my gut and turned around. I made the trip and instead of speaking with "Justin," I was referred to Brendon who was very polite and at least aware of what I was interested in. After an hour of back and forth with someone I presume to be his manager, I was told they would not be able to honor the vehicle's listed price due to some "stacked rebates" I wasn't eligible for, one of those being my credit score being "too good." During this "process," I was actually asked for my credit card so he could take my credit card into his manager with my counter offer to show I was serious! True story and no, I absolutely did not turn over my credit card. I finally left after requesting a sales order with the broken down numbers and instead of the sales order, he brought me "Bryce." Bryce didn't even have the decency to look me in the eye man to man when he tried telling me they were sticking to their figure that was approximately $2,000 more than their advertised price. I wasn't interested in paying for locking lug nuts, "door edge protection," or some "care package," specific to their dealership. No trade on my end, I had money to put down, and I was more than willing to pay their FULL advertised price. Pretty straight forward if you ask me. BUYER BEWARE- Demand a sales order that breaks down what you are paying for, get EVERYTHING in black and white, and sign nothing. I will NEVER go back to that Stealership and would strongly discourage anyone else from doing business at Arlington Heights Napleton Jeep. More