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Napleton's Arlington Heights Chrysler Dodge Jeep Ram
Arlington Heights, IL
2,543 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else?
Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,543 reviews
January 27, 2020
A touch bumpy at first, but ended awesome!! A touch bumpy at first but Arlington Heights Napleton's was AWESOME at the end!!! Would like to thank the whole team - Andrew Ramus - General Manager A touch bumpy at first but Arlington Heights Napleton's was AWESOME at the end!!! Would like to thank the whole team - Andrew Ramus - General Manager, made it all happen!! Robert Taylor - sales / procurement, found the truck we wanted, and attentive to all our whats and wishes, and always with a smile. Razzak Khader - Finance Manager, provided us with everything we could wish for! Would also like to thank Steve Parnow - Service and Parts Director, who also help with the little bump in the road, and also Joanne Stickels - Service Manager, both Steve and Joanne, are class acts and are both calm and reassuring. I can't thank the Arlington Heights Napleton's team enough! We will be back when it time to buy again!! More
by chuckp
Employees Worked With
Robert Taylor
January 27, 2020
Robert was extremely helpful. He is a no pressure sales person who made the experience of buying a car very easy. The rest of the dealership was all helpful. person who made the experience of buying a car very easy. The rest of the dealership was all helpful. More
by Bob
Employees Worked With
Robert Taylor
January 25, 2020
They have a lot of nice vehicles. I would recommend going to a different dealer and having them deliver it. Made a deal with salesman Marcus who talked it over with head guys when I got to finance it was a w to a different dealer and having them deliver it. Made a deal with salesman Marcus who talked it over with head guys when I got to finance it was a whole different story when he was calling Marcus to the office he would not come had to rework another whole deal with finance not his job and I heard people complaining about oil changes taking all day I will never go back even for the free oil changes I have. Also Marcus said I will throw in free floor mats and the window sticker says I'm already paying for them on my Rubicon. I bought many new cars from other dealers and I understand they are all Savage but this place tops the cake. More
by Happy customer
Employees Worked With
Marquis Singleton
January 25, 2020
Nissan Rogue Purchase Experience The staff was really friendly and they understood our needs and they really helped us to match our financial needs. I would definitely recommend this The staff was really friendly and they understood our needs and they really helped us to match our financial needs. I would definitely recommend this dealership for a car purchase. More
by Pihu
Employees Worked With
Paul A. Dome, Alyssa Clayton
January 25, 2020
I had emailed the dealership about a car I was interested in and GB responded back quickly. Very professional and friendly. I got all the information I needed on it and even set an appointment to see the car in and GB responded back quickly. Very professional and friendly. I got all the information I needed on it and even set an appointment to see the car in person! Quick and easy process. I hope to purchase my new car soon. More
by Carlossegura321
Employees Worked With
Gb
January 24, 2020
great experience Great facility very knowledgeable salesman drove a long way but it was worth it very pleased with Pacifica it has many features no other van has Great facility very knowledgeable salesman drove a long way but it was worth it very pleased with Pacifica it has many features no other van has More
by Riverratmkw
Employees Worked With
Julio Ruiz
January 24, 2020
Daniel Staar and Mario helped us a bunch with buying our new car, there was 3 other people looking at the car and they still came through and got us the car at a good price with no hassle. new car, there was 3 other people looking at the car and they still came through and got us the car at a good price with no hassle. More
by Pat
Employees Worked With
Daniel Staar, Mario Gentry
January 24, 2020
Daniel star and Mario helped us tremendously to find a car that was affordable and in my price range even though there were 3 other people looking at the same car they made it happen car that was affordable and in my price range even though there were 3 other people looking at the same car they made it happen More
by zjohnson12
Employees Worked With
Daniel staar, Mario Gentry
January 23, 2020
The staff here are very helpful! I bought new 2018 Compass few years ago and did not get 2nd key, but I came in today for oil change and Chloe helped me to get my other key while I was waiting. Great Compass few years ago and did not get 2nd key, but I came in today for oil change and Chloe helped me to get my other key while I was waiting. Great customer service! More
by Olga11
Employees Worked With
Chloe Adams, Rick M., Andrew Ramus
January 22, 2020
Great customer service. Very cooperative in doing business and ensure that I was satisfied with my new vehicle purchase. I really highly recommend Pedro as your sales rep business and ensure that I was satisfied with my new vehicle purchase. I really highly recommend Pedro as your sales rep More
by Mariaochoa0617
Employees Worked With
Pedro Salgado
